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Director of Quality Operations
Company : Essen Health Care
Location : Bronx, NY, 10462
Job Type : Full Time
Date Posted : 10 January 2026
Overview
At Essen Health Care, we care for that!
As the largest privately held multispecialty medical group in the Bronx, we provide high-quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a Population Health model of care, Essen has five integrated clinical divisions offering urgent care, primary care, and specialty services, as well as nursing home staffing and care management. Founded in 1999, our over 20-year commitment has fueled an unwavering dedication toward innovating a better healthcare delivery system. Essen has expanded from a single primary care office to an umbrella organization offering specialties from women’s health to endocrinology, from psychiatry to a vast array of other specialties. All clinical services are offered via telehealth or in-person at over 35 medical offices and at home through the Essen House Calls program.
Essen Health Care is the place Where Care Comes Together! We are looking for the most talented and effective individuals to join our rapidly growing company. With over 1,100 employees and 400+ Practitioners, we care for over 250,000 patients annually in New York City and beyond. From medical providers to administration & operational staff, there is a career here for you. Join our team today!
Salary: $100,000-$102,000
Job Summary
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Frequently asked questions
The Bronx healthcare market is rapidly expanding, with rising demand for quality leadership roles like Director of Quality Operations. Competition is moderate due to Essen Health Care's reputation, but candidates with strong healthcare quality management experience and local knowledge have an edge in securing positions.
Employers in Bronx healthcare, including Essen Health Care, often favor certifications such as Certified Professional in Healthcare Quality (CPHQ) or Lean Six Sigma credentials. These validate expertise in quality operations and risk management, aligning well with regional healthcare standards and improving candidacy.
Mastering cross-department collaboration, strategic quality improvement, and data-driven decision-making ranks high. A Director of Quality Operations must also excel in regulatory compliance oversight and inspire teams toward patient-centric outcomes, especially in complex healthcare environments like Essen Health Care.
Daily tasks often include monitoring quality metrics, coordinating with clinical and administrative teams, ensuring adherence to healthcare regulations, and driving continuous improvement initiatives. Balancing strategic planning with hands-on problem-solving is crucial to maintain high standards across multiple care divisions.
Advancement often leads to executive roles such as VP of Quality, Chief Quality Officer, or broader operational leadership positions. Expertise gained in quality systems, risk management, and team leadership within organizations like Essen Health Care opens doors to high-level strategic influence in healthcare administration.
At Essen Health Care, the Director of Quality Operations plays a pivotal role in aligning quality standards with compassionate, accessible healthcare delivery. This position ensures that clinical practices meet rigorous benchmarks, supporting the organization's goal of serving vulnerable populations with excellence.
Yes, with over 35 medical offices and numerous specialties, Essen Health Care provides Directors of Quality Operations a broad platform to influence diverse clinical areas. This scope allows for implementing quality improvements that resonate across urgent care, primary care, specialty services, and home-based care.
The salary for this role at Essen Health Care ranges between $100,000 and $102,000 annually. This competitive pay reflects the specialized skill set required to oversee quality management in a major Bronx healthcare provider serving a large patient base.