Risevoic
Operations Support Specialist
Company : Ferrellgas
Location : Denver, CO, 80202
Job Type : Full Time
Date Posted : 11 January 2026
Overview
The primary purpose of this position is to complete tasks that will ultimately deliver a positive customer experience. This role requires regular communication with the assigned service centers to ensure support/administrative tasks are being handled and that permitting is being completed successfully for service locations. Additionally, a large focus is placed on supporting any task needed to have accounts installed in a timely manner and support the growth of the Blue Rhino Business. Tracking and documenting are key to the success of this position. Typically requires a high school diploma, 3+ years of customer service, and 1+ years of sales support experience.
- 401 (K) with generous company match
- Paid Time Off (PTO)
- Paid training
- Employee Stock Ownership Plan (ESOP)
Responsibilities
- Manages the installation process and handing customer interactions within the installation process, with a goal of moving customers through within 30 days.
- Supports permitting needs for new customer accounts and accounts in need of maintenance.
- Responds to Maintenance Center requests for assigned areas to ensure customer needs are met.
- Investigates any reported billing errors.
- Assists with inventory data input for production plant and tank exchange yards (where applicable).
- Helps to increase customer base by supporting outbound sales projects.
- Works in a fast-paced environment with the potential need to work throughout holiday and peak times, depending on business needs.
- Demonstrates high levels of reliability and integrity.
- Works closely in collaboration with Service Center leadership team.
- Meets minimum productivity and quality standards.
- Supports Accounts Payable tasks for service centers, including driver proxy cards where applicable.
- Completes additional tasks requested by management.
Qualifications
-
- High school diploma required.
- 3+ years of customer service experience.
- Compliance and permitting experience, preferred.
- Advanced computer skills.
- Excellent communication skills; written and verbal.
- Demonstrated ability to manage heavy workloads on a consistent basis.
- High degree of customer focus.
- The drive to support the needs of the growth of the business.
- Must be proactive and take initiative.
- Must be detail oriented with the ability to take projects/tasks through to completion.
- Flexibility.
- Proficient in Microsoft Office Applications.
- Must be a Citizen or National of the United States, a lawful, permanent resident, or have authorization to work in the United States.
- Applicants must not now, or any time in the future, require sponsorship for an employment visa.
Why work for Ferrellgas? We pride ourselves in providing the best customer service in the propane industry. Ranked consistently as one of the top propane suppliers in the country, Ferrellgas is in the business of providing meaningful moments. Memories full of warmth, dependability you can trust, and outcomes you had only dreamed possible.
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Frequently asked questions
Denver's growing energy and service sectors have increased demand for Operations Support Specialists, especially those skilled in customer-focused roles. Candidates with compliance and permitting experience often find more opportunities, but competition remains moderate due to steady regional growth.
While not mandatory, certifications related to compliance, safety regulations, or customer service excellence can boost prospects at firms like Ferrellgas. In Denver, familiarity with local permitting guidelines and Microsoft Office proficiency are especially valued.
Emphasizing advanced computer literacy, especially with Microsoft Office, alongside experience in managing permitting tasks and customer communications, can set you apart. Demonstrated ability to handle heavy workloads and attention to detail are critical for this position.
Absolutely. This role offers exposure to cross-functional teams and operational processes, opening doors to managerial or specialized operational roles. Demonstrating reliability and initiative can accelerate growth within companies like Ferrellgas or similar enterprises.
At Ferrellgas, an Operations Support Specialist uniquely manages installation workflows closely tied to customer experience, supports permitting for account setups, and collaborates intensively with service center leadership, blending administrative duties with hands-on operational support.
Ferrellgas offers an employee stock ownership plan (ESOP), allowing employees to share in company success. Combined with paid time off and paid training, these benefits enhance job satisfaction and long-term engagement for Operations Support Specialists.
Operations Support Specialists in Denver typically earn between $45,000 and $58,000 annually. Factors influencing pay include experience, specific skills in sales support and customer service, and company size, aligning with the region's cost of living and industry standards.
Operations Support Specialists focus more on customer interaction, permitting, and installation management, while Production Support Specialists generally emphasize equipment and process support within manufacturing. The former blends administrative and sales support elements.
Balancing timely customer installations with fluctuating workloads during holidays can be demanding. Operations Support Specialists must be adaptable, detail-oriented, and proactive to maintain quality standards amid shifting priorities and collaboration with multiple teams.
While not always mandatory, having a background in identifying and resolving billing discrepancies strengthens your suitability. It reflects an ability to maintain accuracy and customer trust, which are key values for Ferrellgas’s operational support teams.