Risevoic
Mokara | AM Room Service Server
Company : Omni Amelia Island Resort
Location : San Antonio, TX, 78205
Job Type : Full Time / Part Time
Date Posted : 6 January 2026
Location
Mokara Hotel and Spa
The Mokara Hotel & Spa, a relaxing retreat on San Antonio’s world-famous Riverwalk is just steps from all the action yet worlds away. Mokara has a long-standing history of excellence. As the only four-star hotel in San Antonio, Mokara is the first choice for sophisticated travelers. Be a part of an attentive staff by making our guest stays a memorable one.
The Mokara Hotel & Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Mokara Hotel & Spa may be your perfect match.
Job Description
To maintain the highest standards possible for the guest by insuring quick, efficient, and professional Room Service.
Responsibilities
- Complete knowledge of service time, menu and specials
- Prepare, deliver and serve orders using MOS standards
- Inquire if additional service is needed
- Responsible for each check
- Pick up trays and tables
- Responsible for set-up, delivery and presentation of amenities
- Must consult with supervisor on any food pick up difficulty
- Attend all designated staff meetings and training sessions
- Complete any tasks and side duties assigned by manager
- Responsible for maintenance and cleanliness of room service areas
- Aid guests in locating other areas of the hotel (walk them to the destination if possible)
- Adhere to cash handling standards
- Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets
- Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications
Qualifications
- Must have previous food and beverage experience in fine dining or hotel
- Room Service experience is preferred
- Must be able to work a flexible schedule including weekends and holidays
- TABC and Food Handler certifications are required
- Must become winequest certified
- Cash handling experience preferred
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
Corpus Christi, TX
Top trending job titles hiring now
Popular Searches for Room Service Server
Frequently asked questions
San Antonio's vibrant tourism and dining culture shape the Mokara room service server role uniquely. The city's demand for upscale hospitality means servers must master both efficiency and personalized service, especially at a luxury spot like Mokara Hotel & Spa, blending local charm with four-star standards.
Yes, certifications such as TABC and food handler licenses are highly valued locally, especially in San Antonio's hospitality sector. For a role like Mokara's room service server, Winequest certification stands out, enhancing your ability to cater to sophisticated guests and elevating your appeal in this competitive market.
Beyond serving, excelling requires keen attention to detail, strong communication to anticipate guest needs, and proficiency in cash handling. Familiarity with upscale dining etiquette and swift problem-solving also elevate your performance, crucial in Mokara's refined and fast-paced environment.
Starting in this role opens pathways to supervisory positions, such as room service manager or banquet coordinator, especially within Omni Hotels & Resorts. Gaining certifications like Winequest further supports upward mobility into specialized beverage or guest experience roles.
Omni Amelia Island Resort fosters a culture emphasizing respect and empowerment, providing thorough training and supportive mentorship. This nurturing environment can enhance job satisfaction and professional growth more than some competitors, making it a preferred workplace for servers in luxury hospitality.
The resort prioritizes impeccable service standards and guest satisfaction, meaning servers engage in detailed menu knowledge, proactive guest interaction, and maintaining presentation excellence. This approach demands a polished, attentive work style that reflects the resort's four-star reputation.
Room service servers in San Antonio's upscale hotels typically earn between $12 and $18 per hour, factoring in tips. Given Mokara's premium status, servers can expect wages on the higher end, supplemented by gratuities, reflecting the role’s skill and service quality requirements.
Evening shifts often entail managing higher guest volumes during dinner service, requiring enhanced multitasking and swift order delivery. There's also a stronger focus on wine and beverage service, making certifications like Winequest particularly valuable after hours.
Difficulties like delayed food pickup or complex guest requests can occur. Servers should maintain clear communication with supervisors, act promptly to resolve issues, and ensure the presentation meets Mokara’s standards to preserve guest satisfaction and service efficiency.
Absolutely, part-time breakfast serving offers foundational experience in hospitality operations, guest interaction, and time management. This role can be a stepping stone to full room service positions, especially within a luxury hotel like Mokara, where service excellence is paramount.