Manager, BI Research Engineering

Department Overview

The mission of the Information Technology Group (ITG) is to develop, implement, and maintain technology-based services and solutions enabling OHSU to effectively manage information to accomplish its missions.

Function/Duties of Position

We are seeking an exceptionally talented and experienced IT manager with a drive for innovation to lead and manage the BI team of research data engineers and BI platform administrators. As a leader in OHSU’s Business Intelligence & Advanced Analytics Division (BIAA), you will closely partner with OHSU’s research mission in executing OHSU’s research informatics vision. The ideal candidate will have prior experience delivering research data and analytics solutions, working within an academic medical center, working with the Epic Clarity and Caboodle systems, building large-scale data processing systems, managing data warehouse solutions, leveraging big data platforms, and proven success in growing analytic capabilities. This will include delivering new systems and maintaining them once implemented.

The primary areas of focus and responsibility for this position include technical team leadership, research engineering and data system leadership, and BI platform configuration, administration, and support oversight, which are necessary to drive the delivery of data and analytic solutions that support the OHSU mission.

• The Technical Team Leadership responsibilities include staff recruitment, development, retention, oversight of work products, and accountability of the team’s deliverables and provided services. To ensure the expected team performance, the lead will establish communication best practices, facilitate collaboration with external stakeholders, and consistently deliver project timelines. This includes ensuring alignment of work with established priorities, effective management of team members through clear and consistent communication of goals, alignment with institutional priorities, setting expectations, and providing feedback to facilitate professional growth and development of team capabilities. In addition, all BIAA leaders must consistently apply OHSU values to promote diversity, equity, and inclusion within the team and in the team’s interactions with peers and business partners.
• The Research Engineering and Data System Leadership responsibilities include successful implementation and ongoing support of assigned technical projects and system maintenance supporting the research mission. These efforts consist of collaborative partnerships with initiative stakeholders, ensuring the application of project governance, effectively initiating technical implementations, change management, and maintaining plans for the growth and evolution of critical data and analytic capabilities. Examples of technical leadership responsibilities include providing oversight and guidance for implementing new Research Data Warehouse (RDW) capabilities, maintenance of the associated systems, and application of efficient technical processes in support of the various research data needs. This includes the implementation of technical solutions to support policies for research data governance as required by OHSU Office of Privacy, Security, and HIPAA/IRB regulations. To facilitate these efforts it will be necessary to partner with the research leaders that have invested in these resources, as well as other technical partners such as other BIAA teams, the Technical Infrastructure Design & Engineering (TIDE) team, other ITG divisions, and other technical teams involved in implementing and maintaining components of the infrastructure that support the research data systems.
• Leadership and oversight of the BI Platform Configuration, Administration, & Support (PCAS) resources and process. This includes supervising the administrative resources responsible for critical reporting systems such as Epic Clarity, Epic Caboodle Data Warehouse, and associated data engineering and BI analytics and visualization platform servers (BusinessObjects, Cognos, Power Bi, Tableau, etc). As the leader this position is responsible for ensuring that these systems are maintained according to established best practices and meet SLAs for availability. In addition to system availability overseeing the BI system administrators will include ensuring regular engagement with key vendors such as Epic as well as representatives from peer organizations or industry that will help inform efficient processes and future technical opportunities. These services support all missions of the organization and provide a valuable vantage point for the person in this position to identify and facilitate development of systems that efficiently meet the needs of all mission areas.

Required Qualifications

Education: 

Bachelor’s degree in computer science, Clinical/Medical Informatics or related field; OR

Advanced degree (master’s or above) would substitute for four years work related experience

Experience: 

• More than 3 years of experience leading technical teams
• Experience as a Project Manager managing and implementing information system projects in a healthcare organization.
• Experience working in a Business Intelligence and Data Warehousing environment
• Six years work related experience in the information technology field or a combination of clinical or operational healthcare environments
• Eight years work related experience in the information technology field or a combination of clinical or operational healthcare environments.
• Experience overseeing the management of Epic’s Clarity, and Caboodle Database Reporting products.
• Demonstrated experience effectively engaging stakeholders in a matrixed environment to deliver successful solutions.
• Experience managing major systems implementations and complex development projects.
• Experience successfully delivering solutions using Agile/Scrum

Job Related Knowledge, Skills and Abilities: 

• Must be able to show evidence of excellent communication, analytical, and organizational skills: both written and verbal.
• Knowledge of Healthcare Clinical Data, processes, procedure, and workflows.
• Knowledge of development lifecycle and production environment procedures.
• Ability to work independently and as part of a team while being collaborative in resolving problems.
• Must have demonstrated, excellent customer service skills both on the phone and in person.
• Demonstrated experience planning and leading large/complex projects to successful on-time implementations
• Must possess energy and drive to coordinate multiple projects simultaneously.
• Demonstrate Core Competencies as established for your position (Leading Self, Leading Others, Leading Leaders, Leading Function)

Registrations, Certifications, and/or Licenses: 

• Epic Caboodle Administrator Certification

Additional Details

This position is 100% remote.

All are welcome

Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or aaeo@ohsu.edu.