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Prime Healthcare Services

EHR Senior Application Analyst (HB)

Company : Prime Healthcare Services

Location : Ontario, CA

Job Type : Full Time

Date Posted : 12 January 2026

Overview

Prime Healthcare is an award-winning health system headquartered in Ontario, California. Prime Healthcare operates 51 hospitals and has more than 360 outpatient locations in 14 states providing more than 2.5 million patient visits annually. It is one of the nation’s leading health systems with nearly 57,000 employees and physicians. Eighteen of the Prime Healthcare hospitals are members of the Prime Healthcare Foundation, a 501(c)(3) not-for-profit public charity. Prime Healthcare is actively seeking new members to join our corporate team!

Responsibilities

Under minimal direction, the Senior Analyst will be responsible for the design, build, testing, training, and support of the Electronic Health Record (EHR) system. This position will also play a pivotal role in the optimization and configuration of EHR system and collaborates with cross-functional teams to ensure the effective utilization of Epic applications to enhance patient care and operational efficiencies. The Analyst requires little or no supervision as they build, maintain the system and exercise independent judgement and discretion in carrying out day-to-day support related activities. The Analyst performs complex design and analysis tasks related to the hospital business operations. The Analyst will also Mentor and provide guidance to other HB analysts, fostering their professional growth and development within the organization.

#LI-AS1 #remote

Qualifications

Required qualifications:

  • Bachelor's degree in Healthcare Informatics, Nursing, Computer Science, Information Technology, or related field.
  • Certification in Epic applications (e.g., Epic Resolute Hospital Billing, Epic Hospital Billing Administration, etc.) and any new certifications must be obtained within three (3) months of hire.
  • Four (4) years of experience implementing, configuring, and supporting Epic EHR applications.
  • Proficiency in system configuration, customization, and optimization within the Epic environment.
  • Strong understanding of hospital business operations and structure, clinical workflows, general requirements in an integrated delivery system, and use of IT applications in the practicing healthcare environment.
  • Strong computer skills including Windows, Outlook, Word, Excel, Visio, and PowerPoint.
  • Technical expertise in subject matter areas demonstrated by documented experience in analysis, process design and workflow, research, installation/implementation, and support of EHR systems.
  • Ability to independently prioritize work assignments, meet deadlines and manage multiple projects and/or priorities.
  • Customer service oriented and excellent communication and organizational skills.
  • Able to travel up to 50% and take calls as needed.
  • Preferred qualifications:

  • Prior experience in EMR implementations and/or support with two or more Epic applications.
  • Experience with project management methodologies and tools.
  • PMP Certification.
  • Pay Transparency

    Prime Healthcare offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options.  Benefits may vary based on employment status, i.e. full-time, part-time, per diem or temporary.  A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $94,993.60 to $137,280.00 on an annualized basis. The compensation estimate noted above is specific to California and has not been adjusted for any other geographic location. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

    Employment Status

    Full Time

    Shift

    Days

    Equal Employment Opportunity

    Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

     

    Privacy Notice

    Privacy Notice for California Applicants: https://www.primehealthcare.com/wp-content/uploads/2024/04/Notice-at-Collection-and-Privacy-Policy-for-California-Job-Applicants.pdf

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    Frequently asked questions

    An Ehr Application Analyst (Hb) in Ontario bridges clinical processes and Epic system functionalities by customizing and optimizing electronic health records to fit local hospital workflows, enhancing care delivery efficiency and supporting seamless data exchange across departments within Prime Healthcare Services and similar institutions.

    Certifications like Epic Resolute Hospital Billing and Epic Hospital Billing Administration hold high value for senior EHR analysts in Ontario, CA. Obtaining these within three months of hire demonstrates commitment and readiness to manage complex Epic configurations, a preference evident among Prime Healthcare and regional employers.

    Senior Application Analysts take on more autonomy, leading system design and mentoring peers, unlike entry-level EHR positions that focus on routine support. They handle complex analysis and cross-team collaboration, especially in Epic optimization, reflecting deeper expertise and responsibility within hospital operations.

    Remote EHR specialists face hurdles like coordinating intricate Epic system troubleshooting across multiple hospital sites and maintaining timely communication with clinical teams. Despite location flexibility, roles demand up to 50% travel to onsite locations to ensure effective system support and user training.

    Prime Healthcare structures this analyst role to focus on Epic system scalability and adaptability across 51 hospitals and 360 outpatient facilities, ensuring consistent EHR performance. Analysts optimize workflows to enhance patient care and operational efficiency aligned with the organization’s multi-state healthcare delivery model.

    Candidates in Ontario, CA, can anticipate an annual total compensation between approximately $95,000 and $137,000, encompassing wages and benefits. This range reflects the competitive market rates for senior-level EHR roles requiring Epic certification and substantial system implementation experience.

    Ontario's healthcare market shows steady demand for senior EHR analysts skilled in Epic systems due to Prime Healthcare's expansive operations. Competition is moderate, favoring those with multi-application Epic certifications and proven expertise in hospital billing and clinical workflow optimization.

    Proficiency with Microsoft Office suite, especially Visio for process mapping, alongside strong analytical and project management skills, significantly boost performance. Understanding hospital business operations and clinical environment IT needs is equally critical for this role’s effectiveness.

    This position drives the technological backbone of patient care by ensuring Epic systems are finely tuned and user-friendly. Their work directly impacts clinical efficiency and patient outcomes, positioning them as essential contributors to Prime Healthcare’s mission of delivering quality healthcare.

    Many assume EHR implementation is purely technical, but it demands deep understanding of clinical workflows and hospital operations. Specialists also play a key role in training, optimization, and ongoing support, blending IT expertise with healthcare knowledge to facilitate smooth transitions.

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