Hotel Housekeeper
Company : Omni Amelia Island Resort
Location : Surprise, AZ, 85388
Job Type : Full Time
Date Posted : 26 December 2025
Location
Omni Tempe Hotel at ASU
Located at the corner of University and Mill, Omni Tempe Hotel at ASU amplifies Tempe’s revitalized downtown area and brings some of the largest conference and meeting space to the city. The hotel features 330 guest rooms, four dining outlets, a spacious pool deck, retail, and almost 36,000 square feet of indoor and outdoor meeting space along with expansive views of the ASU campus and the Tempe cityscape. We are building an amazing team that focuses on creating incredible guest experiences. Join us and be a part of something special!
Job Description
Omni Tempe Hotel at ASU is seeking a Housekeeper (Room Attendant) to join our team. As a Housekeeper, you will be responsible for maintaining the cleanliness and presentation of our guest rooms, ensuring that every guest experiences the highest standards of comfort and luxury. Your attention to detail, commitment to quality, and dedication to delivering exceptional service will contribute to the overall guest satisfaction and uphold the Omni brand's reputation for excellence.
Responsibilities
- Thoroughly clean guest rooms including making beds, cleaning bathrooms, vacuuming, and dusting.
- Restock and replace used items within guest rooms.
- Complete daily task sheet assignment in a timely manner.
- Communicate clean status of each room upon completion.
- Stock supply cart and ensure that it is neat and well organized at all times.
- Respond to all hotel guests efficiently and in an appropriately friendly manner.
- Maintain and protect equipment.
- Maintain cleanliness and organization in floor linen closets.
- Report and monitor guest room maintenance issues.
- Understand both Houseperson and Public Space positions well enough to perform duties in associates’ absence.
- Maintain highest levels of cleanliness throughout the hotel property.
- Complete daily and weekly cleaning projects as assigned.
- Anticipate, listen, and follow through with all the guests’ requests in a timely manner.
- Communicate any needs or concerns within the hotel with the appropriate departments.
- Follow all Loss Prevention procedures regarding guest property, safety, and security.
- Reporting any concerns to department managers or loss prevention in a timely manner.
- Attend all designated staff meetings and training sessions.
Qualifications
- Hotel housekeeping experience is required.
- Maintain a professional business appearance, attitude, and performance.
- Move, bend, lift up to 35 pounds, carry, push and/or pull up to 150 pounds without assistance.
- Stand or walk for an extended period or for an entire work shift.
- Must be able to work a flexible schedule including night shifts, weekends, and holidays.
- Must be able to work a flexible schedule including holidays and weekends.
This position is a full-time, on-site position with no work from home flexibility.
The salary is $19.75 / hour.
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Omni Hotels & Resorts.
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
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Frequently asked questions
Housekeepers in Surprise often manage extensive tasks due to the region's growing tourism and hotel demand. Expect busy schedules with frequent guest turnover, requiring efficient room preparation and replenishing amenities, which can be more intense than in smaller or less tourist-focused cities.
Omni Amelia Island Resort prioritizes meticulous guest room upkeep aligning with their luxury brand reputation. Housekeepers must adhere to high cleanliness benchmarks, including detailed dusting, bed-making, and timely restocking, ensuring every guest experiences exceptional comfort and pristine surroundings.
The role requires lifting up to 35 pounds and pushing carts weighing up to 150 pounds. You'll spend long hours standing or walking, so stamina and physical resilience are essential. Flexibility to handle night shifts and weekends adds to the demanding nature typical for housekeeper jobs here.
While formal certifications aren't always mandatory, knowledge of sanitation protocols and experience in hospitality cleaning elevate your profile. Familiarity with safety standards and effective communication skills are highly valued in Surprise hotels aiming for top-tier guest service.
The position offers $19.75 per hour, which is competitive for housekeeping roles in the Surprise area. This wage reflects the property's upscale standards and the demanding nature of maintaining guest satisfaction consistently.
Omni fosters a culture where housekeepers can develop through training sessions and staff meetings. Advancement opportunities may include supervisory roles or specialized cleaning assignments, making it a suitable environment for those looking to build a hospitality career.
Housekeepers need to accommodate varied schedules including nights, weekends, and holidays. This flexibility ensures optimal room readiness and guest service, though it means consistent availability is crucial for success in this position.
The resort combines luxury standards with a large conference and dining setup, requiring housekeepers to maintain not just guest rooms but also public spaces with precision. This dual focus elevates the role beyond typical room cleaning duties.
Given the hospitality sector's steady demand in Surprise, Omni Amelia Island Resort regularly seeks housekeepers to maintain its service levels. Prospective applicants should check current listings, as openings can arise frequently due to high guest turnover.
Surprise's expanding hotel industry creates steady demand, but competition exists due to the role’s physical demands and schedule requirements. Candidates with prior experience and flexibility tend to have stronger prospects within local hotel housekeeping job searches.