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Housekeeping Room Attendant
Company : Highgate
Location : Mesa, AZ, 85212
Job Type : Full Time
Date Posted : 7 January 2026
Compensation Type
HourlyHighgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com
Location
Courtyard Phoenix Mesa Gateway Airport
6907 East Ray RdMesa, AZ 85212Overview
The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.
Responsibilities
- Thoroughly clean guestrooms according to standards.
- Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
- Remove all trash and dirty linen from guestrooms and hallways.
- Keep all hallways, public areas and closets clean, neat and vacuumed
- Restock housekeeping cleaning cart for next day's use.
- Replenish chemical bottles.
- Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
- Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
- Handle items for “Lost and Found” according to the standards.
- Ensure overall guest satisfaction.
Qualifications
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand during entire shift.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
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Frequently asked questions
Mesa's hospitality sector shows steady demand for Housekeeping Room Attendants due to its growing tourism and airport proximity. Competition is moderate, with employers like Highgate valuing experience and strong communication skills to stand out in this market.
Commuting to the Courtyard Phoenix Mesa Gateway Airport location is convenient for locals, but traffic during peak hours can extend travel time. Many attendants prefer nearby neighborhoods or public transit options to ensure punctuality for early or late shifts.
Employers look for attention to detail, physical stamina to handle cleaning duties and lifting, strong communication for guest interaction, and reliability. Familiarity with cleaning protocols and the ability to efficiently manage room supplies are also highly prized.
Daily tasks involve restocking supplies, thorough cleaning of guestrooms and public areas, removing trash and linens, and reporting maintenance issues. Efficiency and guest satisfaction are key, requiring multitasking and adherence to cleanliness standards throughout the shift.
Starting as a Room Attendant can lead to roles like Housekeeping Assistant Manager or Supervisor. Building expertise in cleaning operations, leadership skills, and knowledge of hospitality standards paves the way for upward mobility within hotel management.
Highgate emphasizes innovation and a diverse hotel portfolio, which can provide attendants exposure to modern hospitality practices. The company values guest satisfaction and operational excellence, fostering a supportive environment for employee development.
Highgate's global presence and use of advanced revenue management tools mean attendants contribute to properties that prioritize market adaptability and guest experience. This environment encourages attentiveness and professionalism unique to Highgate's lifestyle and legacy brands.
Housekeeping Room Attendants in Mesa typically earn between $13 to $17 per hour, depending on experience and employer. Highgate offers competitive hourly compensation aligned with the local market, reflecting the physical demands and guest service expectations of the role.