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Room Attendant
Company : Highgate
Location : Tucson, AZ, 85710
Job Type : Full Time
Date Posted : 28 December 2025
Compensation Type
HourlyHighgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com
Location
Overview
The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.
Responsibilities
- Thoroughly clean guestrooms according to standards.
- Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
- Remove all trash and dirty linen from guestrooms and hallways.
- Keep all hallways, public areas and closets clean, neat and vacuumed
- Restock housekeeping cleaning cart for next day's use.
- Replenish chemical bottles.
- Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
- Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
- Handle items for “Lost and Found” according to the standards.
- Ensure overall guest satisfaction.
Qualifications
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand during entire shift.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
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Frequently asked questions
Tucson's hospitality sector is actively recruiting Room Attendants, with properties like Highgate expanding their teams. Local tourism trends and hotel occupancy rates influence hiring surges, making now a favorable time to explore openings in this region's hotel industry.
Working as a Room Attendant in Tucson typically requires the ability to stand for long hours and occasionally lift up to 50 pounds. This physical endurance ensures efficient cleaning and restocking, vital for maintaining guest satisfaction in bustling hotel environments.
Room Attendant wages in Tucson tend to reflect the city's moderate living costs, typically ranging between $12 and $15 per hour. This balance helps hotels remain competitive while offering employees fair compensation aligned with regional economic standards.
Unlike general housekeepers or dining attendants, Room Attendants focus specifically on guestroom cleanliness and supply management. Their routine includes meticulous room preparation, trash removal, linen replacement, and reporting maintenance issues to ensure seamless guest experiences.
Starting as a Room Attendant offers pathways into supervisory roles, housekeeping management, or specialized hotel services. Gaining experience in guest interaction and operational standards can open doors to higher responsibilities within the hospitality industry.
Yes, Highgate invests in comprehensive training programs emphasizing attention to detail, guest courtesy, and operational efficiency. This approach ensures Room Attendants deliver consistent, high-standard hospitality aligned with the company's innovative brand values.
Room Attendants at Highgate often benefit from access to advanced revenue management insights and a global network, fostering career growth. The company's forward-thinking culture also promotes continuous skill development and involvement in diverse hotel brands.
Typically, Highgate offers competitive hourly wages for Room Attendants in Tucson, averaging around $13 to $15 per hour. This reflects both the company’s commitment to fair compensation and the local hospitality market standards.
While Room Attendants focus on guestroom upkeep and direct service, Stockroom Attendants manage inventory and supplies behind the scenes. Both are crucial, but they operate in distinct areas: guest-facing cleanliness versus logistical support.
In Tucson, knowledge of hospitality safety practices and customer service skills tailored to the local visitor demographics can be advantageous. While formal certifications aren't always mandatory, familiarity with regional health guidelines enhances job prospects.