Room Attendant
Company : Highgate
Location : Chandler, AZ, 85226
Job Type : Full Time
Date Posted : 28 December 2025
Compensation Type
HourlyHighgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com
Location
Hampton Inn Chandler7333 W. Detroit StreetChandler, AZ 85226Overview
The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.
Responsibilities
- Thoroughly clean guestrooms according to standards.
- Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
- Remove all trash and dirty linen from guestrooms and hallways.
- Keep all hallways, public areas and closets clean, neat and vacuumed
- Restock housekeeping cleaning cart for next day's use.
- Replenish chemical bottles.
- Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
- Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
- Handle items for “Lost and Found” according to the standards.
- Ensure overall guest satisfaction.
Qualifications
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand during entire shift.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
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Frequently asked questions
Expect to regularly lift up to 50 pounds, stand throughout your shift, and perform repetitive motions like bending and reaching. Chandler's warm climate means staying hydrated is also important while maintaining high cleaning standards as a Room Attendant.
Highgate emphasizes expert hospitality management and digital tools to optimize guest experiences. As a Room Attendant, you'll work within a globally recognized company that values both traditional cleaning excellence and innovative property management practices.
Highgate offers growth opportunities within its diverse hotel portfolio. Starting as a Room Attendant could lead to supervisory roles or specialized housekeeping positions, especially for those demonstrating reliability and strong guest service skills.
Room Attendants in Chandler generally earn between $13 and $16 per hour, with Highgate offering competitive hourly compensation aligned with local market rates and experience levels.
Chandler's hospitality sector is growing, boosting demand for reliable Room Attendants. Seasonal peaks increase hiring activity, so applying during these periods can improve your chances, especially with companies like Highgate expanding operations locally.
While formal certifications aren't always required, completing hospitality or housekeeping courses from local community colleges or workforce centers can enhance your profile and readiness for roles at establishments like Highgate.
Room Attendants focus on guestroom cleanliness, linen replacement, and maintaining hallways, unlike dining or bathroom attendants who manage specific public areas. This role demands comprehensive attention to private guest spaces and inventory management.
Beyond cleaning, Room Attendants must communicate courteously with guests, promptly report missing items, and address maintenance needs, ensuring an inviting environment that supports overall guest satisfaction.
Applicants should be prepared for a thorough screening that values physical stamina, attention to detail, and effective communication. Highgate looks for candidates who align with their commitment to quality service and teamwork.
Highgate integrates advanced housekeeping tools and clear protocols to streamline tasks, allowing Room Attendants to maintain cleanliness efficiently while focusing on attentive guest interactions within their shifts.