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Room Attendant
Company : Highgate
Location : Scottsdale, AZ, 85260
Job Type : Full Time
Date Posted : 29 December 2025
Compensation Type
HourlyHighgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com
Location
La Quinta Phoenix - Scottsdale
8888 East Shea BoulevardScottsdale, AZ 85260Overview
The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.
Responsibilities
- Thoroughly clean guestrooms according to standards.
- Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
- Remove all trash and dirty linen from guestrooms and hallways.
- Keep all hallways, public areas and closets clean, neat and vacuumed
- Restock housekeeping cleaning cart for next day's use.
- Replenish chemical bottles.
- Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
- Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
- Handle items for “Lost and Found” according to the standards.
- Ensure overall guest satisfaction.
Qualifications
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand during entire shift.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
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Frequently asked questions
Working as a Room Attendant in Scottsdale requires frequent lifting up to 50 pounds and standing throughout your shift. This role suits individuals comfortable with active tasks like carrying linens and cleaning supplies, ensuring guest rooms meet high hospitality standards.
Starting as a Room Attendant opens pathways to supervisory or management roles within housekeeping or hotel operations. Gaining experience in guest services and mastering cleaning protocols can also lead to specialized roles in larger hotel chains like Highgate.
Attention to detail, strong communication abilities, and stamina are key traits. Being proactive about maintenance issues and guest satisfaction enhances your value, which is essential when working in busy hotel environments like those managed by Highgate.
Room Attendants in Scottsdale typically earn between $13 and $17 per hour, depending on experience and the employer. Highgate offers competitive hourly pay reflecting local hospitality market standards, often supplemented with benefits.
Highgate emphasizes innovation and digital tools in hospitality management, creating a dynamic work environment. Room Attendants benefit from structured training, clear communication channels, and a globally connected company culture that values guest satisfaction.
Candidates should be prepared for physically active duties, excellent customer interaction, and adherence to strict cleanliness standards. Highgate values employees who can maintain efficiency while ensuring guests feel welcomed and comfortable.
Scottsdale's vibrant tourism and resort industry create steady demand for hospitality roles like Room Attendants. Seasonal fluctuations occur, but overall, the city offers more opportunities than smaller Arizona towns due to its bustling hotel scene.
Handling peak guest turnover during tourist seasons can be intense, requiring speed and accuracy. Dealing with maintenance requests and lost items also adds complexity, demanding strong organizational skills and quick problem-solving.
Yes, Scottsdale's hospitality workforce often requires compliance with state labor laws, including safety standards and certifications. Hotels may prioritize candidates familiar with local health codes and customer service expectations tailored to the region.
A typical shift involves preparing housekeeping carts, meticulously cleaning guest rooms, restocking supplies, and reporting maintenance issues. In Scottsdale’s upscale environment, attention to guest comfort and cleanliness standards is paramount.