Customer Support Specialist
Company : Raley's
Location : Carson City, NV, 89706
Job Type : Part Time
Date Posted : 24 December 2025
Overview
We are now hiring Great People Who Care!
We are looking for a fearless and accountable Courtesy Team Member who is positive and passionate! Our Courtesy Team Members will be responsible for executing a wide variety of tasks throughout the front end of the store, including bagging groceries, collecting carts and cleaning. A Courtesy Team Member is a responsible team player and always ready to learn. A Courtesy Team Member can work at a fast pace, has a keen eye for detail, and will provide a memorable experience to all our customers!
Be part of our store team and help us make a positive impact in our customer’s lives. Working with us is like working with FAMILY. We promise our Team Members open and honest communication and opportunities for growth with our company. Our leaders lead with passion and purpose, and celebrate you with meaningful recognition. We promote a healthy life balance because we believe your personal well-being is essential.
We have a passion for food, and we share an inspiring vision, “To change the way the world eats, one plate at a time.”
This job remains posted year-round and may not reflect current hiring needs as we seek to have a talent pool to reach out to as needs arise. If interviews aren’t being scheduled at this time, we will keep your application on file for upcoming openings. For the latest information on available positions, please contact your nearest store directly.
Perks & Benefits
- Competitive compensation, paid weekly
- Retirement Benefits
- Medical, dental, and vision insurance for yourself and eligible dependents
- Tuition Reimbursement for qualified courses
- Scholarship opportunities for continued education
- Family leave and paid time off
- Store discount programs (10% off household groceries, free items)
- Discounts to amusement parks, gym memberships, mobile phone plans, etc.
- Employee Assistance Program (free financial, legal, and mental health services)
- Fun work environment where you have the opportunity to nourish your community.
Compensation
The range displayed reflects the range the company reasonably expects to pay for the position. The actual compensation offered to the selected individual(s) will depend on their relevant education, training, or experience, among other bona fide factors.
Expected Minimum Pay Rate
USD $13.50/Hr.Expected Maximum Pay Rate
USD $13.50/Hr.Responsibilities
A Courtesy Team Member is a responsible, friendly person who can safely work in a fast-paced environment and provide excellent customer service.
A Courtesy Team Member’s responsibilities include:
- Bagging customers' groceries in a neat, orderly fashion. Verifies prices for cashiers when necessary
- Collect shopping carts from the parking lot, assist customers to their cars with their groceries
- Always maintain a cheerful, helpful attitude toward all customers and other Team Members
- Maintain cleanliness and tidiness of store and restrooms
- Assist with “go backs” and accompany customers to locate items throughout the store
Qualifications
Desired qualifications include:
- Friendly and customer service oriented.
- Self-motivated, with a high attention to detail, quality and presentation
- Skills to communicate effectively with coworkers and customers
- Ability to work independently, effectively manage time and multitask in a fast-paced environment
- Ability to read, understand and follow through on verbal and written directions
- Ability to reliably meet required work schedule and adhere to company attendance policy
- MUST BE AT LEAST 16 YEARS OF AGE WITH A VALID WORK PERMIT
Employees may occasionally experience the following physical demands for an extended period:
Standing, Sitting, Lifting + Stocking (Up to 50 lbs.), Pushing, Keyboarding, Telephone Use, Walking, Bending
Must be 18 years of age or 16 years of age with a valid work permit
For Internal Transfers/Promotion Candidates:
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Frequently asked questions
Carson City has a moderate demand for roles like courtesy team members at retail stores such as Raley's. The local market values customer-friendly staff who can multitask efficiently, so candidates with strong interpersonal skills and reliability often stand out in this community-focused environment.
Hiring timelines in Carson City for customer support roles often fluctuate with seasonal retail cycles and community events. Raley's may maintain an open talent pool year-round, reflecting both steady customer needs and regional economic stability that affects staffing urgency.
Success in Carson City’s retail scene demands a Customer Support Specialist who combines friendliness with a keen eye for detail. Effective communication, quick adaptability to busy periods, and a genuine passion for enhancing local shopper experiences are especially valued.
Raley's emphasizes a family-like work atmosphere and community nourishment, which means their Customer Support Specialists often engage beyond typical duties. This role blends traditional customer service with active participation in store cleanliness and customer assistance, fostering a welcoming environment unique to Raley’s culture.
Raley's promotes growth through open communication and meaningful recognition. Customer Support Specialists in Carson City can advance by demonstrating accountability and passion, potentially moving into supervisory or specialized customer relations roles within the company’s expanding store network.
Raley's prioritizes employee well-being by offering flexible paid time off and family leave, alongside supportive leadership that values open dialogue. This approach helps Customer Support Specialists maintain a healthy balance between personal life and the demands of a fast-paced retail environment.
The hourly pay for a Customer Support Specialist at Raley's in Carson City is set at $13.50, reflecting a competitive rate for entry-level retail positions in the region. Compensation considers relevant experience and skills, aligning with local market standards.
Yes, Raley's supports its Customer Support Specialists through tuition reimbursement and scholarship programs, encouraging ongoing education. This investment aids employees in developing their skills and advancing their careers while contributing positively to the community.
Unlike typical retail roles, this position involves a blend of customer interaction and operational support like cart collection and maintaining store cleanliness. Raley's fosters a culture where specialists are valued team players who directly impact the shopping experience with a personal touch.
Raley's culture emphasizes passion and purpose, encouraging Customer Support Specialists to approach daily duties with enthusiasm and accountability. This results in a supportive team atmosphere where employees are motivated to deliver memorable customer experiences and maintain store standards.