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Environmental Services / Custodial Manager 2
Company : Sodexo
Location : Chapel Hill, NC, 27514
Job Type : Full Time
Date Posted : 12 January 2026
Role Overview
Sign-On Bonus Offered to New Employees!
Sodexo is seeking an Environmental Services Manager for UNC Hospitals in Chapel Hill. This is a 900+ bed academic medical center located in central North Carolina, and is the flagship hospital of UNC Healthcare. This will oversee day shift (6:30am start time) and will manage a fast-paced, patient-centered environment with direct supervision over a team of 25 in housekeeping. The ideal candidate will have a track record of proven leadership skills, and the ability to coach, develop, and lead a group of highly-skilled employees. This role will support floor care projects, payroll, and lead the team in engagement.
Looking for a manager who is ambitious and willing to learn Sodexo systems and procedures. Successful candidates will have experience in Environmental Services, Hotels housekeeping and/or Custodial Services, or military service, and excellent customer service skills.
Incentives
5K bonus (2500 spot bonus/ 2500 retention bonus after 6 months)What You'll Do
- be responsible for driving client and patient satisfaction scores;
- provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department;
- lead teams and departmental projects and initiatives;
- effectively manage the Unit Operating System; and/or
- support an inclusive workforce.
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring
- have experience leading, training and managing a team and is a leader who develops and motivates a team;
- have customer service and/or guest satisfaction in a health care or hospitality;
- possess strong leadership skills and has the ability to work independently to drive program;
- have experience effectively managing projects within agreed upon timelines;
- are results and safety driven;
- are proficient with computers and other technology.
Who We Are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & Requirements
Minimum Education Requirement - Associate's Degree or equivalent experience
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Frequently asked questions
This position uniquely blends leadership of custodial teams with a focus on patient safety and environmental standards in a large academic medical center. Managers supervise housekeeping staff, coordinate floor care projects, and ensure compliance with infection control, which requires specialized knowledge beyond typical facility management roles.
Key skills include strong team leadership, project management, proficiency with facility operating systems, and a customer-service mindset tailored to healthcare environments. Success also depends on the ability to adapt quickly to fast-paced workflows while maintaining high cleanliness and safety standards.
Locally, certifications related to healthcare environmental services, such as Certified Healthcare Environmental Services Professional (CHESP), are valued. Understanding North Carolina’s health regulations and infection control standards can also enhance competitiveness for this managerial position.
Chapel Hill’s large academic medical centers demand high adaptability due to diverse patient needs and rigorous infection control protocols. Managers often face intense workload peaks and must balance operational efficiency with strict compliance, which differs from smaller or less specialized facilities.
Successful leaders at Sodexo exhibit motivational coaching, clear communication, and an inclusive approach that fosters team engagement. They must navigate fast-paced healthcare environments while driving both operational excellence and employee development.
Sodexo offers tuition reimbursement and comprehensive benefits that encourage continuous learning. Managers gain access to leadership training and cross-functional projects, providing opportunities to expand skill sets and advance within the company’s global facilities management network.
In Chapel Hill, salaries for this role typically range between $55,000 and $70,000 annually, influenced by experience and education. Sodexo also provides a competitive sign-on bonus and retention incentives, reflecting the importance of skilled managerial staff in healthcare facilities.
By ensuring meticulous cleanliness, overseeing housekeeping teams, and collaborating with infection control, managers directly influence the patient experience. Their leadership in maintaining a safe, welcoming environment contributes significantly to positive satisfaction scores.
There’s increasing demand for managers skilled in integrating technology with traditional custodial services, emphasizing sustainability and infection control. Candidates who can lead diverse teams while adapting to evolving healthcare standards are highly sought after in this market.
While not mandatory, experience in hospitality or military custodial roles is advantageous. These backgrounds often instill strong discipline, leadership, and customer service skills, which translate well to managing healthcare environmental services in a high-stakes hospital environment.