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Services For The Underserved

Aftercare Specialist

Company : Services For The Underserved

Location : New York, NY, 10033

Job Type : Full Time

Date Posted : 11 January 2026

Min

USD $43,035.00/Yr.

Max

USD $47,737.57/Yr.

Position Overview

S:US Is seeking an Aftercare Specialist for their short term homeless prevention program.  

This position  is located at West 181st Street (St. Nicholas Ave) NY, New York 10033

 

The Aftercare Specialist will provide aftercare services to  program participants and their families.

ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Create a resource bank that will serve all HomeBase clients
  • Meet with clients who may need more intense services to tap into resources to adjust to community
  • Attend appointments (other than court) with clients who need additional instructions
  • Complete home visits for Aftercare clients
  • Accompany Outreach Specialist to presentations in order to acquire additional resources
  • Assists families with identifying and establishing relationships with supports
  • Act as a liaison between families, case managers and other providers
  • Provide needed services through referrals and follow up on progress
  • Assist Housing Specialist with establishing and maintaining relationships with landlords and brokers who are willing to work with HomeBase clients
  • Maintain tracking system for renewals of City rental subsidy

Qualifications

REQUIRED EDUCATION AND EXPERIENCE

  • High School Diploma or GED is with 3+ years’ experience required.
  • Experience working with substance abuse, homelessness, families and groups.
  • Excellent written and oral communication skills
  • Basic computer skills required

Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance; 403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays’.

S:US IS AN EQUAL OPPORTUNITY EMPLOYER

Company Overview

S:US IS AN EQUAL OPPORTUNITY EMPLOYER

 

Join a team of employees who cares about the wellbeing of others. We’re proud to offer a comprehensive benefits package designed to support your wellbeing and development. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our Benefits Page and see how S:US invests in you.

We believe in fostering a culture built on our core values:  respect, integrity, support, maximizing individual potential and continuous quality improvement. 

S:US is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at MyMedicalLeave@sus.org.

ID

2025-17829

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Frequently asked questions

New York City has a notable demand for Aftercare Specialists, especially within social service agencies. The competition is moderate given the city's numerous nonprofits, but candidates with experience in homelessness prevention and family support often stand out. Local networking and familiarity with city resources can enhance job prospects.

While a high school diploma with relevant experience is common, certifications in substance abuse counseling or social work can boost candidacy. In NYC, knowledge of city housing policies and trauma-informed care trainings are highly valued for Aftercare Specialists supporting homeless populations.

Expect a mix of direct client engagement including home visits, resource coordination, and collaborative meetings with case managers. You'll also assist in building relationships with landlords and community agencies, ensuring participants receive continuous support beyond initial interventions.

Strong communication, empathy, and organizational skills are crucial. Proficiency in client advocacy, resource navigation, and basic tech competency for tracking services enhances effectiveness. Experience with diverse populations, especially those facing homelessness or substance challenges, is highly advantageous.

s:us emphasizes respect, integrity, and continuous improvement, fostering a supportive environment for Aftercare Specialists. Team members are encouraged to maximize their potential while collaborating closely with multidisciplinary teams to deliver comprehensive client care.

Beyond competitive pay, s:us provides robust benefits including health coverage and PTO. They prioritize professional development through wellness programs and training, enabling Aftercare Specialists to enhance skills in community resource management and client support.

The position offers an annual salary approximately between $43,035 and $47,738. This range aligns with industry standards in NYC for roles involving homeless prevention and client aftercare services, reflecting the specialized experience required.

West 181st Street is well-served by multiple subway lines and bus routes, making public transit a practical option. Commuting times can vary, but using NYC’s extensive transit system is common among social service workers in this area.

Many Aftercare Specialists advance into case management, program coordination, or clinical roles with additional education. NYC’s nonprofit landscape offers opportunities to specialize in housing services, substance abuse support, or family counseling, leveraging accumulated field experience.

They act as vital liaisons, connecting families to landlords, healthcare providers, and social services. By maintaining resource banks and attending outreach events, Aftercare Specialists ensure clients receive coordinated support tailored to their unique needs.

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