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EMT Dispatcher
Company : Catholic Health Initiatives
Location : Bryan, TX, 77802
Job Type : Full Time / Part Time
Salary : 16.42-23.19 HOUR
Date Posted : 7 January 2026
Job Summary and Responsibilities
Job Summary / Purpose
EMS Dispatcher provides ambulances with necessary response information for emergency, non-emergency and routine medical transports (Wheelchair Van). Receives requests for services via radio or telephone and operates a computerized automated dispatch system proficiently and will maintain positive interaction with hospital staff, public and other agencies
Essential Key Job Responsibilities
- Assures proper utilization of vehicular resources to assure prompt completion of requests for services.
- Inspects communication equipment for operational requirements, repairs equipment within scope of abilities, reports needed maintenance and/or deficiencies to relief and supervisor.
- Receives and enters call/patient information into computerized dispatch system.
- Provides dispatch accountability for all services (Ambulance, Wheelchair Van & Support Vehicle) during assigned shift, auditing daily CAD log to reflect ePRC to assure completion of data.
- Maintains proficiency in Communications computer software required for daily operations.
- Consults with Billing Coordinator referencing necessary pre-transport screening patient information, Medicare and Medicaid Laws/Guidelines updates, and other contractual obligations for services.
- Provides proper utilization of radio and telephone equipment being courteous, proper modulation, prompt paging of staff, routing telephone calls to proper locations, or takes an accurate written message.
- Capable of establishing priorities according to relative importance and deadlines; set goals; and manages time efficiently.
- Checks MediTech and other information devices routinely during each shift of duty.
Required Education and Experience
High school diploma or equivalent (GED)
Required Licensure and Certifications
*BLS – 14 day grace
*Emergency Medical Dispatch through IAED – 6 months grace
Required Minimum Knowledge, Skills, Abilities and Training
St. Joseph Health – Bryan/College Station, Navasota, Caldwell, Madisonville, TX. Since 1936, St. Joseph Health has been caring for the communities in and surrounding the Brazos Valley. We have a Level III Trauma Center, the first Joint Commission certified Primary Stroke Center, and the first accredited Chest Pain Center in the Brazos Valley. St. Joseph Health is a leader in critical care and the largest provider of cardiovascular care in the region. As an integrated healthcare system St. Joseph Health includes a comprehensive network of over 100 employed providers including primary care physicians specialists and advanced practice clinicians. The network includes more than 30 ambulatory clinics featuring primary care, Express Clinics, and imaging and diagnostic services.
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Frequently asked questions
Bryan, TX, has seen steady demand for EMT Dispatchers due to its growing healthcare facilities. Competition is moderate, with candidates often needing certifications like BLS and Emergency Medical Dispatch. Local healthcare expansions, including Catholic Health Initiatives, increase opportunities but also raise qualification expectations.
Yes, besides a GED or high school diploma, EMT Dispatchers in Bryan typically must hold a current BLS certification and complete Emergency Medical Dispatch training. Local employers like Catholic Health Initiatives prioritize these credentials to comply with Medicare and Medicaid guidelines and ensure quality dispatch operations.
An EMT Dispatcher coordinates ambulance and wheelchair transport logistics, manages real-time dispatch software, and communicates directly with hospitals and emergency teams. Unlike field EMTs, dispatchers ensure resource optimization, maintain communication equipment, and audit service logs for accuracy and compliance.
Catholic Health Initiatives integrates EMT Dispatchers into an extensive healthcare network, emphasizing collaboration with hospital staff and billing coordinators. The role includes handling compliance with Medicare/Medicaid rules and supporting multiple transport types, reflecting their commitment to high regional care standards.
Starting as an EMT Dispatcher can lead to supervisory roles in emergency communications or transition into EMS coordination. Gaining experience with dispatch systems and certifications may open doors to healthcare administration or specialized emergency management positions within organizations like Catholic Health Initiatives.
Catholic Health Initiatives offers structured shifts that balance high-paced emergency dispatch duties with predictable hours. This setting supports dispatchers in managing stress while delivering critical service, aided by comprehensive training and a supportive healthcare environment focused on employee well-being.
EMT Dispatchers in Bryan, TX typically earn between $40,000 and $50,000 annually, influenced by certifications and experience. Organizations like Catholic Health Initiatives may offer competitive wages reflecting the critical nature of EMS dispatch work and regional cost of living adjustments.
EMT Dispatchers in Bryan commonly use computerized dispatch systems integrated with hospital info platforms like Meditech. Mastery of radio communication and automated paging tools is essential, ensuring swift coordination between ambulances, hospitals, and support vehicles during varied medical transport scenarios.
Dispatchers assess call urgency based on patient condition, transport type, and resource availability. They use triage protocols aligned with IAED guidelines, balancing ambulance and wheelchair van requests while continuously updating dispatch logs to maintain accountability throughout their shift.
Dispatchers often juggle high call volumes and equipment issues under time pressure. Mitigation involves thorough training in dispatch software, routine communication equipment checks, and cultivating calm, clear communication skills to ensure efficient emergency response and minimize errors.