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Food Service Supervisor
Company : Gpm Investments
Location : Hampton, VA, 23666
Job Type : Full Time / Part Time
Date Posted : 23 December 2025
Overview
Join Our Team as an Assistant Manager at Dunkin' Donuts!
Are you ready to take the next step in your management career in a fast-paced, customer-focused environment? Dunkin' Donuts is seeking an Assistant Manager who is passionate about leading a team to deliver exceptional guest experiences and drive profitable sales. This role is a fantastic opportunity to develop your leadership skills in a fun and dynamic setting.
Why You'll Love This Role:
- Leadership Development: Grow as a leader by coaching and inspiring a team dedicated to excellence.
- Make an Impact: Play a crucial role in recruiting and training new team members, shaping the future of our restaurant.
- Guest Satisfaction: Be a role model for exceptional guest service, ensuring every customer leaves with a smile.
- Drive Success: Collaborate with the Restaurant Manager to implement strategies that enhance guest experiences and drive sales.
- Career Growth: Develop skills in operations management, financial analysis, and team development, preparing you for future leadership roles.
- Weekly Pay: Enjoy the convenience and security of receiving your salary every week.
- Paid Time Off: Benefit from well-deserved breaks to relax and recharge.
- 401(k) with 6% Match: Invest in your future with our attractive 401(k) plan.
- Pay Rate: $15.50/Hr.
Responsibilities
- Team Building: Foster a collaborative environment, providing coaching, feedback, and resolving employee concerns effectively.
- Talent Development: Assist in recruiting and training, ensuring the team is skilled, confident, and ready to deliver top-notch service.
- Quality Assurance: Uphold and exceed Brand standards, ensuring a consistently high-quality guest experience.
- Operational Excellence: Manage operations to maximize guest satisfaction, maintain cleanliness, and ensure compliance with safety standards.
- Financial Management: Oversee sales initiatives, labor, and food costs, contributing to the restaurant’s profitability.
- Action Planning: Work closely with the Restaurant Manager to develop and implement action plans for continuous improvement.
- Other duties as assigned
Qualifications
- Clear verbal and written communication skills (English).
- Experience in restaurant, retail, or a supervisory role.
- At least 21 years of age with a high school diploma (or equivalent).
- Valid driver's license and access to a vehicle with insurance.
- Ability to pass a background check and drug test.
- Flexibility to work various shifts as needed.
If you're excited about the opportunity to lead and develop a fantastic team, deliver great guest experiences, and drive sales, then we'd love to hear from you. Apply today to become an Assistant Manager at Dunkin' Donuts and take a significant step in your management career!
This Dunkin' Donuts restaurant is independently owned and operated under a franchise granted by DD Franchising LLC.You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.
Equal Opportunity EmployerGPM Investments, LLC is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation or any other basis prohibited by applicable law. Unlawful discrimination will not be a factor in any employment decision.
This Organization Participates in E-Verify
https://gpminvestments.com/wp-content/uploads/2023/09/federal-e-verify-participation-poster-es.pdf.pdf
GPM Investments, LLC maintains a drug-free workplace
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Frequently asked questions
Working as a Food Service Supervisor with Gpm Investments in Hampton offers unique exposure to franchise operations, emphasizing team leadership and guest satisfaction within a fast-paced Dunkin' Donuts setting. This contrasts with other local roles that may focus more on corporate chains or independent eateries.
Strong communication, adaptability, and coaching skills are critical. In Hampton, supervisors must manage diverse teams efficiently while maintaining service quality, which is vital due to the area's dynamic food industry and customer expectations.
Yes, this role is an excellent stepping stone toward higher management positions. The hands-on experience in operational and financial oversight prepares supervisors for roles such as Food Service Manager or Director, especially in thriving Hampton food service businesses.
At Gpm Investments, the pay rate is $15.50/hr, which aligns well with Hampton's local food service wage standards. This rate reflects the balance between competitive compensation and the responsibilities of managing daily operations and team performance.
Candidates must pass background checks and drug tests as part of Gpm Investments’ hiring process. While no specialized certifications are mandatory, possessing food safety knowledge can enhance job performance and compliance with local health regulations.
Supervisors must navigate franchise-specific standards, balancing company policies with local customer demands. Maintaining brand quality while fostering a motivated team in a fast-paced environment requires quick problem-solving and operational finesse.
Gpm Investments fosters an inclusive and equal opportunity environment, encouraging supervisors to lead with fairness and collaboration. This culture promotes employee development and guest satisfaction, directly shaping supervisors’ coaching and team-building duties.
Given the requirement for a valid driver's license and vehicle access, personal transportation is crucial. Hampton's spread-out layout means relying on public transit may be challenging for shift flexibility, making a car preferable to meet varied working hours.
Hampton's food service industry is robust, with steady demand for supervisors due to numerous franchises and eateries. Job seekers can expect a competitive yet favorable hiring landscape, especially when showcasing leadership experience and a commitment to guest service.
Daily duties include team coaching, ensuring compliance with cleanliness and safety standards, managing sales and labor costs, and maintaining high-quality guest experiences. Supervisors also assist in recruitment and implement action plans alongside management.