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Part-Time Customer Service Representative
Company : Dayton Freight
Location : Lebanon, TN, 37090
Job Type : Part Time
Date Posted : 29 December 2025
Overview
**This is a Part-Time position.
**Monday - Friday, 4:00 PM - 9:00 PM
- Stable and growing organization
- Competitive weekly pay
- Quick advancement
- Customized training program
- Professional, positive and people-centered work environment
- Modern facilities
- 401(k) plan, Company Match
Responsibilities
Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.
- Assist the Service Center Manager
- Take and deliver messages for the Service Center Manager and Account Managers
- Provide assistance to Drivers
- Prepare bills of lading and delivery receipts
- Maintain excellent communication with external and internal customers as well as interline companies
May be asked to assist with:
- Payroll
- Data entry
- Freight reports
- Driver collect reports
- Billing and filling
Qualifications
- Skillful in Microsoft Office Programs
- Excellent keyboarding skills
- Has worked in a fast paced environment and has excellent attention to detail
- Experience with handling a high volume of phone calls
- Exceptional communication and customer service skills
- Legally eligible to work in the United States
- Must be at least 18 years of age
- Fluent in English
Benefits
- Stable and growing organization
- Competitive weekly pay
- Quick advancement
- Customized training program
- Professional, positive and people-centered work environment
- Modern facilities
- 401(k) plan, Company Match
**This is a Part-Time position.
**Monday - Friday, 4:00 PM - 9:00 PM
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Frequently asked questions
Success in this role hinges on strong communication abilities, proficiency in Microsoft Office, and the capacity to manage a high volume of calls efficiently. Attention to detail and multitasking in a fast-paced environment are also highly valued by employers in Lebanon, TN.
Part-time customer service roles often provide tailored training and pathways for advancement, especially in growing companies. Even with limited hours, demonstrating reliability and skill can lead to increased responsibilities or full-time positions over time.
Typical duties include handling inquiries about freight pickups, rate quotes, shipment tracking, and coordinating communication between drivers and management. Additional responsibilities might involve data entry, billing support, and assisting with payroll reports.
Dayton Freight offers a people-focused work culture with modern facilities and a customized training program. Employees benefit from competitive weekly pay and a 401(k) plan with company matching, fostering both financial growth and career stability.
The company emphasizes quick advancement and skill development through specialized training. This approach helps part-time representatives build expertise in freight logistics and customer relations within a supportive, professional environment.
Lebanon's growing logistics sector boosts demand for customer service roles, particularly part-time positions that offer evening shifts. This creates opportunities for those seeking flexible jobs with stable companies in the region.
Lebanon's manageable traffic and proximity to Nashville make evening commutes feasible for many. However, understanding local transit options and peak traffic times can help optimize travel for 4 pm to 9 pm shifts.
Part-time customer service representatives in Lebanon usually earn between $13 and $18 per hour, depending on experience and company benefits. Dayton Freight offers competitive weekly pay that aligns with or exceeds local standards.