Retail Dining Manager 2
Company : Sodexo
Location : Stamford, CT, 06902
Job Type : Full Time
Date Posted : 8 January 2026
Role Overview
Grow Your Career with Purpose — Join Sodexo at Stamford Hospital!
Sodexo is seeking a Retail Dining Manager 2 to join our dynamic food services team at Stamford Hospital, a 305-bed state-of-the-art facility in Stamford, CT with over 20 years of Sodexo partnership. This high-visibility leadership role will oversee multiple retail and catering outlets, managing a team of 20–30 employees in a fast-paced, customer-focused healthcare environment.
Apply today to make a difference in retail food leadership at Stamford Hospital.
What You'll Do
- Lead daily operations for multiple retail outlets, including a bistro, Starbucks program, and Sodexo food concepts (pizza, sandwiches, grab-and-go).
- Oversee a strong Starbucks program, which accounts for 60% of sales, including a full barista team of 12 non-union staff.
- Support catering operations and retail dining initiatives.
- Participate in the Manager on Duty rotation (approximately one weekend per month).
- Occasionally cover shifts in the main cafeteria, overseeing up to 40 employees.
- Develop and maintain strong client and customer relationships, including interaction with hospital leadership.
- Ensure compliance with Sodexo standards, HACCP, and regulatory requirements.
- Create a positive, engaging environment for both employees and customers.
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring
We are looking for candidates who:
Have proven retail food management experience in high-volume, fast-paced environments (healthcare experience preferred but not required).
Are seasoned leaders with strong people skills and the ability to manage unionized teams.
Bring experience in cafés, business dining, universities, or higher education food service operations.
Possess knowledge of contract management, purchasing, compliance, and financial accountability.
Are confident, front-facing leaders who thrive in customer-focused settings.
Have a background in culinary operations.
Who We Are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & Requirements
Minimum Education Requirement - High School Diploma or GED or EquivalentMinimum Management Experience - 1 year
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Frequently asked questions
Success in this role hinges on strong people management, adaptability in fast-paced environments, and effective communication with both staff and hospital leadership. Experience in overseeing diverse teams, including non-union baristas and catering staff, enhances operational excellence in healthcare food services.
Managing various retail dining points requires multitasking skills and a hands-on approach. Prioritizing efficient workflows, supporting staff like a 12-person Starbucks team, and ensuring consistent quality across concepts like grab-and-go and pizza are key to sustaining high customer satisfaction.
Professionals often progress towards senior dining leadership roles, such as Dining Services Director or Regional Food Service Manager. Building expertise in contract management and financial oversight opens doors to broader operational responsibilities within healthcare or corporate dining sectors.
Sodexo’s partnership with Stamford Hospital offers a unique blend of healthcare dining complexity and brand diversity, including managing a Starbucks program that drives 60% of sales. The role emphasizes compliance with HACCP standards and fosters a culture valuing diversity and employee respect.
Yes, Sodexo offers comprehensive onboarding including compliance education, leadership development, and operational training. Managers gain access to wellness programs, tuition reimbursement, and tools designed to optimize food service delivery in a high-volume healthcare environment.
Salaries typically range from $55,000 to $70,000 annually, shaped by experience, education, and demonstrated leadership skills. The local cost of living and healthcare industry demand in Stamford also play significant roles in compensation packages.
Stamford's growing healthcare facilities drive steady demand for skilled dining managers. Candidates experienced in fast-paced, multi-outlet operations with knowledge of regulatory compliance often find favorable hiring prospects amid regional competition.
Beyond national HACCP standards, familiarity with Connecticut’s food safety regulations and healthcare-specific sanitation protocols is advantageous. Understanding local health department guidelines ensures compliance and smooth operational audits.
Daily hurdles include juggling diverse outlet demands, maintaining staff morale among union and non-union employees, ensuring food safety, and responding to fluctuating patient and visitor volumes in a dynamic healthcare environment.
Sodexo fosters an inclusive workplace by valuing every employee’s perspective, promoting fair treatment, and encouraging authentic expression. Managers play a pivotal role in cultivating a respectful environment that enhances team cohesion and customer experience.