Customer Service Representative (Part-Time)

Working part-time as a Customer Service Representative at Dayton Freight means handling essential customer interactions like freight inquiries and shipment tracking within limited hours, focusing on efficiency and prioritizing urgent requests to support the service center manager effectively without the full-time workload.

Proficiency in Microsoft Office and strong keyboard skills are crucial for this role, enabling quick data entry and report preparation. Familiarity with handling high call volumes also enhances performance, especially in a fast-paced Collinsville freight service environment.

Dayton Freight offers quick advancement paths for motivated part-time customer service reps. Demonstrating exceptional communication and multitasking skills can lead to expanded responsibilities, potential full-time roles, and supervisory positions within their growing logistics operations.

Collinsville's logistics industry shows steady growth, increasing demand for part-time customer service roles like those at Dayton Freight. Candidates with strong communication and multitasking abilities have a favorable chance amid moderate local competition.

Dayton Freight cultivates a professional and positive atmosphere with modern facilities, ensuring part-time reps receive customized training and support. This people-centered culture helps maintain high job satisfaction and effective communication among team members.

Starting pay is set at $18.00 per hour, with variations depending on relevant industry experience. Competitive weekly pay and benefits like a 401(k) with company match make the compensation package attractive for part-time roles in this region.

Part-time agents at Dayton Freight juggle diverse duties, from freight charge inquiries to assisting drivers and managing billing. Balancing these tasks within part-time hours demands excellent prioritization and adaptability, distinguishing the role from more specialized customer service jobs elsewhere.

While Collinsville has limited public transit options, many part-time staff use personal vehicles or carpool to reach Dayton Freight's modern facilities. The area's accessible road network supports manageable commutes, but planning is advisable to align with part-time shifts.

Absolutely. Dayton Freight's customized training program equips newcomers with essential freight handling and communication skills, making part-time customer support roles accessible for those eager to enter the logistics field without prior experience.

By providing tailored training and fostering clear communication channels, Dayton Freight ensures part-time reps effectively manage freight inquiries, billing, and driver assistance. Strong teamwork and defined responsibilities help sustain high service standards despite part-time schedules.