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Premium Runner | Part-Time | PeoplesBank Arena
Company : SPECTRA
Location : Hartford, CT, 06103
Job Type : Part Time
Date Posted : 14 January 2026
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
As a Premium Runner, Hospitality you’ll play a key role in delivering elevated service to our premium guests in Suites, Clubs, Loges & Restaurants. This is an exciting opportunity to be part of a dynamic team at PeoplesBank Arena.
This role pays an hourly rate of $19.00
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching
This position will remain open until December 31, 2025.
About the Venue
The PeoplesBank Arena is Connecticut’s premier destination for sports & entertainment. The 15,000+ seat downtown arena is home to the eleventh-time National Champion UConn Women's Basketball team and the six-time National Champion UConn Men's Basketball team. Led by Hall of Fame basketball Head Coach Geno Auriemma and Dan Hurley, the Men's & Women's basketball programs have established themselves as national powerhouses.
The PeoplesBank Arena is also home to the AHL’s Hartford Wolf Pack, the primary developmental affiliate of the New York Rangers. The PeoplesBank Arenaentertains millions of visitors annually with a variety of concerts, family shows, ice-skating spectaculars, consumer events, and trade shows throughout the season. The venue has played host to an extraordinary roster of world-renowned artists, including Taylor Swift, Justin Timberlake, Bruce Springsteen, Billy Joel, Pearl Jam, Black Eyed Peas, Britney Spears, Drake, and many others.
The PeoplesBank Arena will continue to be the center of sports and entertainment for Hartford and the State of Connecticut for years to come.
Responsibilities
- Deliver timely, accurate, and professional service to guests in premium seating areas
- Ensure all food and beverage items are neatly presented and delivered with care
- Monitor assigned sections and maintain a clean, organized, and professional environment
- Stock and replenish stations (ice, cups, mixers, napkins, etc.) as needed
- Communicate effectively with servers, supervisors, and kitchen staff to ensure smooth service
- Support event setup, service, and teardown across premium spaces
- Adhere to all company policies, safety protocols, and sanitation standards
- Maintain accurate inventory and requisition supplies as needed
- Possess full knowledge of menu items and accompaniments
- Ensure all areas have appropriate serving ware and are cleaned post-event
- Maintain operable and sanitized equipment in assigned areas
- Other duties as assigned by supervisors or management
Qualifications
- Exceptional communication skills and a guest-first attitude
- Previous experience in fast-paced, high-volume service environments preferred
- Strong communication and teamwork skills
- Comfortable with physical duties, including walking, standing, lifting, and bending
- Experience in arena or live event food & beverage service is an asset
- Availability to work evenings, weekends, and holidays as per event schedule
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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Frequently asked questions
Excelling as a Premium Runner requires sharp communication and the ability to navigate a fast-paced environment gracefully. Experience in hospitality or live event service enhances your capability to deliver impeccable attention to detail and guest satisfaction, especially in premium suites and club areas.
Shifts often revolve around event schedules, including evenings and weekends. You'll be actively moving across premium seating zones, ensuring timely service, keeping stations stocked, and supporting setup and teardown, reflecting the energetic atmosphere of Hartford’s bustling PeoplesBank Arena.
Hartford's vibrant sports and entertainment culture, highlighted by venues like PeoplesBank Arena, offers unique exposure to high-profile events. Compared to larger cities, the role strikes a balance between community-focused service and handling nationally renowned events, offering a distinctive hospitality challenge.
Positions offer a competitive hourly wage around $19.00, reflecting the specialized service required in premium hospitality. This rate aligns with Hartford’s market for part-time event support roles, combined with benefits like 401(k) plans even for part-time employees.
SPECTRA’s commitment to high standards in venue management ensures Premium Runners receive thorough training and access to resources that elevate guest service quality. Their emphasis on teamwork and inclusivity fosters a supportive atmosphere, crucial for thriving in this hospitality role.
SPECTRA’s integration with Oak View Group’s global venue network means Premium Runners benefit from cutting-edge hospitality practices and exposure to a diverse event portfolio. This often translates into more structured workflows and opportunities to engage with premium clientele at a world-class arena.
Hartford’s entertainment sector is robust, but part-time positions at iconic venues like PeoplesBank Arena are sought-after due to steady event schedules and benefits. Candidates with prior event or food service experience generally find a favorable hiring environment, especially when available for nights and weekends.
While no formal certifications are mandatory, possessing food safety or alcohol service credentials can boost employability. Given Hartford’s regulatory landscape, familiarity with sanitation and hospitality standards enhances your readiness to comply with venue and state requirements.
Handling high volumes of guests in premium areas demands quick adaptability and precise coordination with kitchen and service staff. Maintaining cleanliness and stocking supplies promptly while navigating a crowded arena environment tests both physical stamina and communication efficiency.
SPECTRA values internal advancement, so consistent performance as a Premium Runner can open doors to supervisory roles or specialized hospitality positions. Exposure to diverse events and comprehensive training programs equips employees to pursue broader careers in venue management and guest services.