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Lead Custodian | Part-Time | PeoplesBank Arena
Company : Dallas Convention Center
Location : Hartford, CT, 06103
Job Type : Part Time
Date Posted : 9 January 2026
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
The part-time Lead Custodian is responsible for ensuring PeoplsBank Arena meets or exceeds standards of cleanliness to the utmost in guest satisfaction before, during, and after all events. Lead Custodians must aid in the oversight of all custodial work.
This role pays an hourly rate of $17.12-$17.98 (per CBA).
Benefits as per the union agreement.
This position will remain open until December 31, 2025.
About the Venue
PeoplesBank Arena is Connecticut’s premier destination for sports & entertainment. The 15,000+ seat downtown arena is home to the eleventh-time National Champion UConn Women's Basketball team and the six-time National Champion UConn Men's Basketball team. Led by Hall of Fame basketball Head Coach Geno Auriemma and Dan Hurley, the Men's & Women's basketball programs have established themselves as national powerhouses. PeoplesBank Arena is also home to the AHL’s Hartford Wolf Pack, the primary developmental affiliate of the New York Rangers.
PeoplesBank Arena entertains millions of visitors annually with a variety of concerts, family shows, ice-skating spectaculars, consumer events, and trade shows throughout the season. The venue has played host to an extraordinary roster of world-renowned artists, including Taylor Swift, Justin Timberlake, Bruce Springsteen, Billy Joel, Pearl Jam, Black Eyed Peas, Britney Spears, Drake, and many others. PeoplesBank Arena will continue to be the center of sports and entertainment for Hartford and the State of Connecticut for years to come.
Responsibilities
- Assists in the training, coaching, and supervision of custodial staff
- Must have reliable transportation to and from work and arrive for each scheduled shift on time, in uniform and ready to work
- Ability to work morning, afternoon and/or overnight shifts, including weekends and holidays
- Ability to lift and carry up to 50 lbs.
- Ability to stand on feet for up to 8 hours at a time, to kneel, stoop, climb stairs and reach above head as well as perform repetitive motions in connection with cleaning tasks
- Ability to follow verbal instructions & read written instructions especially relating to cleaning products & SDS
- Performs light and heavy cleaning tasks including, but not limited to, cleaning bathrooms, locker rooms, sweeping, mopping, disposing of garbage, etc.
- Restocks restrooms with supplies
- Works safely, quickly, and efficiently to meet all deadlines
- Maintains a positive, outgoing demeanor and acknowledges guests in a friendly manner
- Possesses basic computer skills
- All other tasks assigned by Supervisor
Qualifications
- 2 years cleaning or event related experience required
- Prior lead or supervisory responsibilities preferred
- Basic understanding of how to use cleaning equipment
- Ability to operate scrubbers, buffers, carpet extractors, etc.
- Basic understanding of SDS
- Basic understanding of PPE
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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Frequently asked questions
Unlike typical custodial jobs, the Lead Custodian at PeoplesBank Arena carries supervisory duties, including training and overseeing staff to maintain high cleanliness standards during major events. This role demands leadership skills combined with hands-on cleaning expertise in a busy, sports and entertainment venue.
Custodians at PeoplesBank Arena must handle tasks such as lifting up to 50 lbs, standing for long hours, and performing repetitive movements like mopping and stair climbing. The job requires stamina and the ability to manage heavy-duty cleaning equipment efficiently during event turnovers.
This position offers practical leadership experience in a high-profile venue, managing custodial teams and event preparation. Exposure to diverse large-scale event environments equips you with skills relevant to advanced facility management roles in arenas, convention centers, or hospitality sectors.
Hartford’s variable weather and urban setting present challenges such as increased dirt tracking into the arena and scheduling around busy event calendars. Adaptability to these local conditions is essential for maintaining cleanliness and guest satisfaction consistently.
Hartford’s hospitality and sports sectors drive steady demand for custodial staff. However, part-time roles with leadership responsibilities, like at PeoplesBank Arena, attract applicants with supervisory experience, making these positions moderately competitive in the local job landscape.
Dallas Convention Center, known for its operational excellence, emphasizes rigorous cleaning standards and staff coordination. Their approach enhances the Lead Custodian’s responsibilities at PeoplesBank Arena by fostering efficient team management and high-quality venue readiness.
Collaboration with Dallas Convention Center allows shared best practices in facility upkeep, boosting custodial team effectiveness at PeoplesBank Arena. This synergy supports consistent service quality, ensuring the arena remains a premier destination for sports and entertainment in Hartford.
Part-time Lead Custodians at PeoplesBank Arena earn between $17.12 and $17.98 per hour, aligning with union agreements. This pay band reflects the need for supervisory skills combined with physical cleaning duties in a high-traffic sports and entertainment facility.
While not mandatory, familiarity with safety data sheets (SDS), use of cleaning equipment, and basic PPE knowledge can enhance candidacy. Local employers value candidates who demonstrate awareness of safety protocols relevant to custodial work in public venues.
The Lead Custodian oversees cleaning crews, coordinates supply restocking, and ensures compliance with safety and cleanliness standards. Unlike general custodians, this role involves mentoring team members and managing shift readiness to support large-scale event demands.