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Concession Worker | Part-Time | PeoplesBank Arena
Company : Dallas Convention Center
Location : Hartford, CT, 06103
Job Type : Part Time
Date Posted : 6 January 2026
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
The Concessions Worker prepares and serves concession items to guests. Prepares and pours beverages and serves them to guests. Ensures quality of food presentation. Utilizes a cash register and accepts payment. Must be able to maintain excellent attendance in accordance with the attendance policy.
This role will pay an hourly rate of $15.92 and is tip eligible
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching
EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline
Responsibilities
- Conduct the cash register sales by taking orders, building orders, and completing the transaction.
- Ability to build orders, prepare food, and knowledge in all areas of concessions operations.
- Responsible for maintaining stock and supply levels and communicating to the Concessions Stand Mangerof low stock items.
- Listening and responding to customer requests or concerns
- Responsible for maintaining a clean and organized workspace including but not limited to disposal ofgarbage & cleaning dishes.
- Serve beverages to guests including alcoholic beverages responsibly. Must check guest’s ID in accordancewith state/federal regulations to verify minimum age requirement for purchase of alcoholic beverages.
- Maintains sanitation, health and safety standards in work area
Qualifications
- High school diploma or equivalent preferred
- Must be 18 or over
- Three or more months’ experience in food service industry preferred
- Previous cash handling experience preferred.
- Ability to learn to handle cash and learn to operate a cash register and corresponding system
- Excellent interpersonal skills & a friendly, positive attitude with co-workers, managers, volunteers & guests
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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Frequently asked questions
At PeoplesBank Arena, concession workers handle food and beverage service in a fast-paced entertainment setting, often engaging directly with guests. Compared to other part-time event roles in Hartford, this job offers a mix of customer interaction and operational duties, with competitive hourly pay and tip opportunities, ideal for those seeking flexible event-based work.
Demonstrating strong cash handling experience, customer service aptitude, and the ability to maintain cleanliness under pressure can set you apart. Knowledge of state regulations for serving alcoholic beverages and a friendly demeanor are critical, especially in venues like PeoplesBank Arena where guest satisfaction is a priority.
Starting as a concession worker provides valuable experience in hospitality and customer service, which can open doors to supervisory or event coordination roles within Hartford’s event venues. Employers often value proven reliability and interpersonal skills, making this an excellent entry point for career growth in live entertainment.
Hartford's event industry sees fluctuating demand aligned with venue schedules; however, roles at Dallas Convention Center venues remain competitive due to their reputation. Applicants with prior food service or cash handling experience often have an edge, and ongoing hiring opportunities encourage steady applications despite local competition.
Hartford's public transit options and local traffic patterns can impact arrival times for shift starts. Planning for potential event-day congestion near PeoplesBank Arena is essential to maintain punctuality, which is critical in roles requiring strict attendance adherence like part-time concession work.
Dallas Convention Center, aligned with Oak View Group’s values, promotes diversity and inclusion, emphasizing respect for all backgrounds. Their policies support equal employment opportunities and foster a respectful environment, which benefits concession workers by encouraging teamwork and positive guest interactions.
Part-time roles offer access to a 401(k) savings plan with matching contributions, which is relatively rare in event-based jobs. This financial benefit complements the hourly wage and tip eligibility, providing workers with both immediate and long-term compensation advantages.
The hourly wage for concession workers at PeoplesBank Arena starts around $15.92, with additional income from tips depending on event attendance and guest generosity. This pay level is competitive for part-time event jobs in Hartford, reflecting the role’s customer service and operational responsibilities.
Expect to manage cash register transactions, prepare and serve food and beverages, maintain stock levels, and uphold sanitation standards. The role also involves verifying IDs for alcohol sales and responding promptly to guest requests, making multitasking and attentiveness key to success.
An evergreen hiring approach reflects continuous event scheduling and fluctuating staffing needs, allowing Dallas Convention Center to maintain flexible workforce levels. This benefits job seekers by providing ongoing opportunities without strict application deadlines, catering well to part-time workers seeking flexible schedules.