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Medical Office Front Desk Coordinator-Bilingual
Company : Carepoint Health System
Location : Hoboken, NJ, 07030
Job Type : Full Time
Date Posted : 1 January 2026
About Us
Welcome to Hudson Regional Health
Technology Transforming Care
Hudson Regional Health is a newly unified healthcare network serving Hudson County through four hospitals.
Together, these hospitals form a single, integrated system with a shared vision—to deliver modern, patient-first care supported by innovation. From robotic-assisted surgery and AI-powered diagnostics to real-time monitoring and precision neurosurgery, HRH is redefining what’s possible in community healthcare.
Patients across the region now have access to state-of-the-art procedures and nationally recognized specialists, all within a connected, local network designed to put care first.
Our Services
We focus on the care our patients need most, delivered with precision, innovation, and a commitment to excellence.
- Advanced Emergency Services - 24/7 emergency departments across all four hospitals
- Robotic-Assisted Surgery - featuring the Da Vinci XI and ExcelsiusGPS systems
- Neurosurgery & Spine Care - including Stealth Navigation and precision-guided treatment
- Women’s Health & Maternity -comprehensive services tailored for every stage
- Imaging & Diagnostics - AI-enhanced systems for faster, more accurate results
- Outpatient & Specialty Care - coordinated care across multiple disciplines
Our HospitalsExplore our hospitals and discover care that’s high-tech, high-touch, and close to home:
- Secaucus University Hospital, Flagship campus featuring the Robotic Surgery Institute and modernized emergency care.
- Bayonne University Hospital, A full-service community hospital offering personalized acute care.
- Hoboken University Hospital, A local leader in women’s health, family medicine, and outpatient services.
- The Heights University Hospital (Jersey City), Expanding access to state-of-the-art care in the heart of Jersey City.
What You'll Be Doing
The Medical Office Front Desk Coordinator is responsible for managing the front office, triage phone calls, scheduling, billing, filing and assisting with data entry and registration. A successful candidate will have good organizational skills and the ability to effectively communicate.
Essential Duties and Responsibilities:
What We're Looking For
- High School Diploma or Equivalency
- 2-3 Years Medical Office experience required; OB experience preferred
- Bilingual English/Spanish
- Basic working knowledge of Microsoft Office (WORD, EXCEL)
- One (1) year of experience in customer service or reception, preferably in a health care environment.
- Prevents, calms, or defuses irate callers and patients by working with them to identify concerns and properly directs calls.
- Knowledge of medical terminology and organization services.
- Outstanding verbal and written communication skills, customer service skills, phone etiquette and works well in a fast-paced dynamic atmosphere.
- Team-oriented mentality.
- Ability to multi-task and work independently while being detail oriented.
- Displays extraordinary customer service skills in person, telephone and written communications.
What We Offer
- Competitive compensation based on experience and qualifications: When determining the compensation, several factors may be considered including, years of relevant experience, credentials, union contracts, education, and internal equity.
- Comprehensive health, dental, and vision insurance
- 401K, Retirement savings plan with employer contribution
- Generous Paid Time Off (PTO) and paid holidays
- Tuition Reimbursement
- Opportunities for professional growth, development, and continuing education
- Employee wellness programs and resources
Influenza Vaccinations are a requirement for employment. If you are not currently vaccinated you will be required to receive the vaccination prior to hire date, during the influenza season, if you are offered employment, unless you request and receive an approved medical exemption.
We are an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristic protected by law.
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Frequently asked questions
Bilingual fluency, especially in English and Spanish, greatly enhances communication with a diverse patient base in Hoboken. It streamlines scheduling, patient registration, and addressing inquiries, which is vital in a busy healthcare setting like Carepoint Health System, improving overall operational flow and patient satisfaction.
At Carepoint Health System in Hoboken, coordinators encounter a fast-paced environment with a high volume of patient interactions. Managing appointments across multiple specialties, ensuring HIPAA compliance, and addressing bilingual patient needs require adaptability and strong organizational skills to maintain smooth front desk operations.
This role demands not only standard administrative skills but also bilingual communication, medical terminology knowledge, and the ability to manage complex scheduling and insurance verification. The bilingual aspect allows seamless interaction with non-English-speaking patients, which is crucial for effective healthcare delivery.
Professionals often advance into roles such as Medical Office Manager, Patient Services Supervisor, or Healthcare Administrator. Bilingual proficiency and healthcare experience open doors to leadership positions within diverse medical settings, especially in multicultural communities like Hoboken.
Carepoint Health offers tuition reimbursement, continuing education opportunities, and employee wellness programs. These initiatives encourage skill enhancement and career advancement, fostering an engaging work environment for front desk coordinators aiming to broaden their healthcare expertise.
Yes, employees enjoy comprehensive health, dental, and vision coverage, a 401k plan with employer contributions, paid time off including holidays, and access to wellness resources—benefits designed to support the wellbeing and financial security of front desk coordinators.
In Hoboken, the typical salary for this bilingual coordinator role ranges from $38,000 to $47,000 annually. Factors influencing pay include experience, certifications, and healthcare knowledge, aligning with competitive compensation packages in the local medical office job market.
Bilingual skills enable coordinators to bridge language gaps, reducing misunderstandings and improving patient comfort. This fosters trust and ensures accurate data collection during registration, which is essential for delivering high-quality care within Carepoint Health's diverse patient population.
The demand is notably high due to Hoboken's diverse demographics and the presence of integrated healthcare networks like Carepoint Health. Bilingual coordinators are essential for effective patient communication, making this a sought-after position with steady hiring opportunities.
Familiarity with electronic medical records (EMR) systems, Microsoft Office suite, and scheduling software is crucial. Additionally, understanding AI-assisted diagnostic tools indirectly supports smoother coordination within Carepoint Health’s technologically advanced facilities.