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Clinic - Receptionist
Company : Prime Healthcare Services
Location : Mine Hill, NJ, 07803
Job Type : Full Time
Date Posted : 8 January 2026
Overview
At Saint Clare's Health, our dedicated team of professionals is committed to our core values of quality, compassion, and community. As a member of Prime Healthcare, Saint Clare's Health is actively seeking new members to join its award-winning team!
Saint Clare's Health includes CMS 5-Star Rated hospitals and is an award-winning provider of safe, high quality, compassionate care, serving the communities of Morris, Warren and Sussex counties. Its network of hospitals and healthcare facilities include Denville Hospital, Dover Hospital, Behavioral Health Centers in Boonton, Denville, and Parsippany, and an Imaging Center in Parsippany, among other satellite locations. The hospitals have received multiple quality awards including Leapfrog “A” ratings for patient safety; Healthgrades recognition for orthopedic surgery, treatment of stroke, heart care, various surgical procedures, and more. For information, visit www.saintclares.com.
Responsibilities
Provides support to all aspects of the office operations. Answers all incoming phone calls, greets patients, and provides appointments to patients in person and by phone. Distributes and maintains incoming faxes and mail. Reconciles all patient invoices and payments at the end of the day.
Qualifications
EDUCATION, EXPERIENCE, TRAINING
1. High School Graduate or GED Equivalent Required 2. Knowledge of medical terminology preferred.3. Effective written and verbal communication skills4. Ability to multi-task, prioritize needs to meet required timelines5. Analytical and problem-solving skills6. Customer Services experience required
Pay Transparency
Saint Clare's Health offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $15.90 to $21.81. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.
Employment Status
Full TimeShift
DaysEqual Employment Opportunity
Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf
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Frequently asked questions
Mastering multitasking and clear communication is crucial for a Clinic - Receptionist, especially handling patient inquiries and scheduling. Familiarity with medical terminology and strong problem-solving abilities ensure smooth front desk operations in healthcare environments like Mine Hill clinics.
Starting as a Clinic - Receptionist can lead to advanced positions such as medical office coordinator or administrative supervisor. Gaining experience in patient interaction and office systems at Prime Healthcare Services can open doors to specialized healthcare administration roles.
Expect to manage patient check-ins, handle multi-line phone systems, coordinate appointments, and process payments efficiently. The role requires balancing front desk duties with compassionate patient service within a fast-paced healthcare setting.
Mine Hill's proximity to multiple healthcare facilities drives steady demand for clinic receptionists. However, competition can be moderate due to nearby urban centers. Job seekers benefit from highlighting medical knowledge and customer service skills to stand out.
While a high school diploma suffices, certifications like Medical Office Administration or familiarity with healthcare software elevate a candidate’s prospects. Regional employers often prefer applicants who understand local healthcare regulations and patient privacy standards.
Prime Healthcare Services emphasizes quality and compassionate care, fostering a supportive team culture. Receptionists benefit from comprehensive benefits, ongoing training, and working within a system recognized for patient safety and clinical excellence.
Receptionists at Prime Healthcare are encouraged to engage empathetically with patients, ensuring a welcoming atmosphere. The company supports staff development and values teamwork, aligning front desk duties with broader patient-centric care principles.
Earnings generally range between $15.90 and $21.81 hourly, influenced by experience and credentials. Benefits include paid time off, 401k, medical plans, and tuition reimbursement, creating a total compensation package tailored to individual needs.
Medical desk receptionists in Mine Hill often require deeper familiarity with healthcare protocols and patient privacy laws than general receptionists. Their duties extend beyond greeting to include handling medical records and insurance queries, reflecting a specialized front desk function.
Clinic receptionists in Mine Hill typically experience a more predictable daily flow and closer patient relationships, while hospital receptionists face higher volume and more urgent interactions. Both environments demand adaptability but differ in pace and patient complexity.