Customer Service Representative (Full-Time)

In Perrysburg, OH, customer service roles often emphasize personalized communication and community engagement, reflecting the smaller city's business culture. Compared to larger cities like Columbus or Cleveland, these positions may involve closer collaboration with local clients and less volume-driven tasks, providing a more intimate work environment.

While formal certifications aren't always mandatory, proficiency in Microsoft Office and strong keyboarding skills are prized in Perrysburg's customer service sector. Additionally, employers such as Dayton Freight appreciate candidates who excel in handling high call volumes and demonstrate exceptional attention to detail in a fast-paced environment.

Handling diverse inquiries like freight pickup, rate quotes, and shipment tracking requires multitasking and clear communication. Fast-paced call volumes demand strong keyboarding and organizational skills, while collaboration with drivers and account managers adds complexity to daily operations, making adaptability essential.

Mastery of Microsoft Office programs and expert keyboarding significantly enhance career growth. Familiarity with data entry, billing systems, and freight reporting tools can position you for quick advancement, especially in companies offering customized training like Dayton Freight.

Customer Service Representatives in Perrysburg typically earn between $35,000 and $45,000 annually, depending on experience and specific responsibilities. Dayton Freight offers competitive weekly pay complemented by benefits like health insurance and 401(k) matching, making the total compensation package attractive.

Dayton Freight's professional, people-centered environment and structured training equip representatives with strong communication and logistical skills. Exposure to freight operations, billing, and driver coordination provides a comprehensive foundation for careers in logistics, customer support, or management.

Besides handling customer inquiries, Dayton Freight encourages involvement in payroll assistance, data entry, and report preparation. Their comprehensive benefits, paid holidays, and 401(k) plan with company match reflect a commitment to employee well-being and career development.

Perrysburg’s growing economy has increased demand for customer service professionals, but competition remains moderate. Candidates with strong communication skills, Microsoft Office proficiency, and experience handling high call volumes are favored, especially in reputable firms like Dayton Freight.

Perrysburg offers manageable commute times compared to metropolitan areas, but traffic during peak hours around industrial zones can cause delays. It's beneficial to plan routes or consider flexible start times to optimize daily travel when working full-time.

Yes, Dayton Freight emphasizes rapid advancement through customized training programs. Representatives who demonstrate attention to detail and excel in customer interactions often move into supervisory or specialized roles, benefiting from a stable and supportive workplace culture.