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Patient Care Technician
Company : BronxCare Health System
Location : Bronx, NY, 10457
Job Type : Full Time
Date Posted : 3 January 2026
Overview
Under direct supervision, provides patient care activities and performs related support functions.
Responsibilities
1. Describe responsibility:Establish and maintain positive relationships with patients, visitors, and other employees. Interacts professionally, courteously, and appropriately with patients, visitors and other employees. Behaves in a manner consistent with maintaining and furthering a positive public perception of BronxCare Health System and its employees.
2. Describe responsibility:Contributes to and participates in the Performance/Quality Improvement activities of the assigned department. Contribution and participation includes data collection, analysis, implementation of and compliance with risk management and claims activities, support of and participation in Continuous Quality Improvement (CQI) teams, consistent adherence to the specific rules and regulations of the BronxCare Health System (a) Safety and Security Policies, (b) Risk Management: Incident and Occurrence Reporting, (c) Infection Control Policies and Procedures and (d) Patient and Customer Service.
3. CUSTOMER PATIENT FOCUS: Utilizes the principles of leadership established by the AONE and ANA• Attitude – Presents to patients/customers with appropriate attitude and appearance• Privacy – Respects patient/customer privacy. Maintains a secure and trusting work environment• Phone Etiquette – follows departmental standards concerning the answering of telephones• Appearance - Maintains an appropriate professional appearance • Work Environment – Maintains working environment in a clean, safe, orderly manner• Customer Acknowledgement – Actively listens to patients/customers. Acts in a courteous friendly and helpful manner.• Patient/Customer Information – Provides appropriate and timely information to patient/customer. Demonstrates knowledge of HIPAA regulatory and patient’s confidentiality.• Call lights/Client Needs – Identifies and responds to patient/client needs according to hospital standards. Anticipates needs where possible.• Customer Waiting – Provides appropriate and timely information to customers/patients.
4. Clinical Responsibilitiesa) Manages the flow of patients for assigned providers. Monitors the progress of provider. Identifies the next patient scheduled to go into the room based on policy and retrieves that patient from the waiting area using appropriate patient identification technique. Introduces self and escorts patient to exam room.
b) Patient Preparation Procedures:1) Clean room prior to patient entry into room
2) Two identifiers for patient identification
3) Instructs patient to change in to exam gown when appropriate
4) Questions and completes with patient all screening tools in the EMR.
c) Accurately performs and records vital signs including blood pressure
d) Performs Phlebotomy including finger sticks.
e) Performs vision and hearing testing.
f) Performs blood glucose testing using a glucometer.
g) Instructs patients and obtains specimens, sputum, urine and stool.
h) Assists patients in the use of assisted devices that include walkers, canes and crutches.
i) Transports patients, slips, specimens and materials to and from areas.
j) Prepares and maintains work areas with supplies. Assists with taking inventory of supplies.
k) Reports changes in patient’s conditions to the Registered Nurse.
l) Prepares patient for examination and assists provider during examination.
m) Performs simple unsterile dressings.
n) Obtains and records patients’ weight and height accurately.
o) Assists patient in use of incentive spirometer.
5. Accountability / Work Ethic
• Demonstrates an understanding of the organization fire/safety plan, emergency preparedness plan and patient safety goals
• Removes and or reports broken or damaged equipment promptly
• Checks alarm settings on medical devices and ensures they are audible.
• Checks code cart/defibrillator based on hospital policy. Ensures that all institutional logs are updated as per policy.
• Participates in fire drills and emergency drills as per hospital policy.
• Handles and properly disposes of regulated medical waste as per hospital policy.
• Wears employee ID badge at all times.
• Complies with the organizational procedures with respect to absences, lateness and timeliness of meal breaks.
6. Customer Servicea. Complies with patient right standards and confidentiality; maintains patients’ need for privacy, respect and dignity.b. Practices infectious control standards.c. Assesses physical environment and reports conditions that negatively impact on safety.d. Communicates effectively with patients.
7. Education / Development / Responsibilities
A. Attends all mandatory educational sessions appropriate to the area/unit.
B. Complies with hospital required competencies including skills and HealthStream modules.
7. Education / Development / Responsibilities
A. Attends all mandatory educational sessions appropriate to the area/unit.
B. Complies with hospital required competencies including skills and HealthStream modules.
C. Identifies learning needs and seeks opportunity to address.
Qualifications
- Two to three (2-3) years experience in an acute, chronic or ambulatory care setting. Completed Patient Care Technician Course.
- BLS
- Certification of PCT (Phlebotomy / EKG) completion
- High School or GED
- Computer Knowledge
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Frequently asked questions
In Bronx, NY, employers like BronxCare Health System typically prefer Patient Care Technicians to have completed certification courses such as phlebotomy and EKG. While requirements may vary, having these credentials significantly improves job prospects and aligns with local healthcare standards.
At facilities like BronxCare, Patient Care Technicians juggle patient preparation, vital signs collection, specimen handling, and assisting with medical devices. Their day involves a blend of clinical tasks and patient interaction, emphasizing safety and communication in a fast-paced environment.
Patient Care Technicians in Bronx hospitals often progress to roles like Registered Nurse or specialized technician positions by gaining experience and additional certifications. Continuous education and active involvement in quality improvement initiatives at BronxCare can accelerate career growth.
The Bronx's diverse patient population requires technicians to be culturally sensitive and adaptable. Additionally, urban hospital settings like BronxCare often demand multitasking under time constraints, with a heightened focus on infection control and patient privacy.
BronxCare Health System attracts many applicants for Patient Care Technician roles due to its reputation and comprehensive healthcare services. Candidates with certifications and prior acute care experience have a distinct edge amid moderate to high local competition.
BronxCare emphasizes integrated patient safety practices and continuous quality improvement, making its Patient Care Technician role distinct. The position involves active participation in safety protocols, risk management, and patient-focused communication uncommon in all healthcare settings.
Patient Care Technicians in Bronx typically earn between $32,000 and $42,000 annually, depending on experience and certifications. Positions at BronxCare Health System tend to offer competitive salaries aligned with New York's healthcare wage standards.
Technicians at BronxCare interact with vital sign monitors, glucometers, EKG machines, and specimen collection tools. Mastery of these devices ensures smooth clinical workflows and accurate patient data recording, crucial for effective healthcare delivery.
BronxCare mandates attendance at educational sessions and compliance with competency modules, fostering ongoing professional growth. This approach helps Patient Care Technicians stay current with healthcare protocols and enhance clinical and interpersonal skills.
BronxCare occasionally offers part-time Patient Care Technician positions, often featuring flexible shifts to accommodate varying patient care needs. Hours generally range across day, evening, or weekend schedules, supporting work-life balance within the Bronx healthcare environment.