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Sodexo

Director of Facilities Operations

Company : Sodexo

Location : Cleveland, OH, 44106

Job Type : Full Time

Date Posted : 8 January 2026

Role Overview

Use your passion for service to create a positive impact and make a difference.

Sodexo is seeking an experienced Director of Facilities Operations to lead facilities management services for UH Lake West Medical Center and Tripoint Medical Center. This role is responsible for overseeing all aspects of facilities maintenance, building operations, safety programs, and regulatory compliance across both locations. This position also plays a critical role in staff leadership, regulatory readiness, and operational planning, often partnering closely with internal leadership, clinical teams, and external agencies. 

What You'll Do

  • Direct daily facilities operations across two hospital campuses, ensuring a safe, efficient, and compliant environment.

  • Lead and manage skilled trades teams across HVAC, electrical, plumbing, and general maintenance, including hiring, training, and performance oversight.

  • Manage preventive maintenance programs, work orders, repairs, and capital asset lifecycle planning using CMMS systems.

  • Ensure compliance with life-safety, DNV, CMS, NFPA, OSHA, and other regulatory standards.

  • Oversee vendor relationships, service contracts, and construction or renovation projects when applicable.

  • Develop budgets, manage costs, and support financial planning related to facilities operations.

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

  • Previous experience in healthcare facilities management is required; experience managing multi-site or acute-care hospital environments strongly preferred.

  • Strong knowledge of MEP and HVAC systems, preventative maintenance workflows, and building operations.

  • CMMS experience required, with the ability to use data to drive efficiency and compliance.

  • Solid understanding of life-safety, regulatory, and accreditation standards (DNV preferred; Joint Commission also applicable).

  • Experience overseeing regulatory survey preparedness and environment-of-care programs.

  • CHFM is preferred; additional certifications in facilities management, engineering, or MEP disciplines are a plus.

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Bachelor’s Degree or equivalent experienceMinimum Management Experience – 5 yearsMinimum Functional Experience – 5 years

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Frequently asked questions

In Cleveland's healthcare settings, a Director of Facilities Operations must expertly navigate standards like CMS, DNV, NFPA, and OSHA. They develop rigorous safety programs and environment-of-care protocols to maintain accreditation and safeguard patient and staff wellbeing across multiple hospital campuses.

Strong communication, decisive problem-solving, and team-building skills are vital. Managing trades teams in HVAC, electrical, and plumbing requires mentoring abilities and performance oversight, ensuring operational excellence and regulatory readiness across different locations.

Sodexo emphasizes a people-centered culture focused on diversity, inclusion, and respect. Directors often collaborate closely with clinical teams and external agencies, balancing operational demands with Sodexo’s commitment to community impact and employee wellbeing.

Candidates typically need at least five years managing acute-care or multi-site healthcare facilities, with strong expertise in MEP systems and CMMS tools. Healthcare-specific certifications like CHFM are highly valued to ensure regulatory compliance and operational efficiency.

Cleveland shows steady demand for experienced facilities leaders in healthcare, driven by large hospital campuses. Candidates with multi-site management experience and certifications tend to stand out, making the field moderately competitive but rewarding.

Yes, Cleveland salaries for Directors of Facilities Operations tend to be slightly below national urban averages but offer solid compensation reflecting local cost of living. Typical annual pay ranges from $95,000 to $130,000 depending on experience and certifications.

Hospital-focused directors oversee critical safety and regulatory compliance, preventive maintenance on life-supporting MEP systems, and rapid response to facility issues impacting patient care, differentiating their role from commercial or industrial facilities management.

Sodexo supports upward mobility through leadership development and tuition reimbursement. Directors can advance to regional or corporate roles overseeing broader portfolios, leveraging operational expertise and cross-functional collaboration in this global service company.

Sodexo prioritizes environmental progress alongside operational goals. Directors often spearhead energy efficiency projects, waste reduction, and sustainable vendor partnerships, contributing to the company’s broader social responsibility mission within healthcare facilities.

Certifications like CHFM are preferred, along with credentials in facilities management, engineering, or MEP disciplines. Local familiarity with Ohio’s regulatory environment and healthcare standards also boosts candidate appeal in Sodexo’s hiring process.

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