Program Manager

Overview

HealthPro Heritage is excited to offer a fantastic Program Manager opportunity for a Physical Therapist Assistant (PTA) or Certified Occupational Therapy Assistant (COTA)!

Must be a Physical Therapist Assistant (PTA) or Certified Occupational Therapy Assistant (COTA) to qualify.

📍 Location: Generations – Strongsville, OHGenerations is a well-established, resident-focused senior care community known for its warm, family-oriented atmosphere and exceptional reputation in the Strongsville area. The facility features modern, well-maintained therapy spaces, strong interdisciplinary teamwork, and a leadership team that truly values communication, respect, and clinical autonomy. With a stable census and supportive nursing staff, Generations offers an environment where therapists can provide high-quality care without feeling rushed or overwhelmed.

✨ Position: Full-Time Program Manager (PTA or COTA)

💵 Compensation: $28–$32/hr (based on experience) + Bonus Potential

In this role, you’ll lead a dedicated therapy department, support clinical excellence, coordinate treatments, and help maintain a positive, collaborative workplace. It’s a great opportunity for someone ready to step into leadership while still staying hands-on with patient care.

Why Choose HealthPro Heritage?

• Supportive regional leadership

• Strong onboarding & training resources

• Career growth and internal advancement opportunities

• Stable, respected company with a collaborative culture

• Ability to make meaningful impact in a mission-driven community

• Purpose-Driven Work: Be part of a mission-driven organization dedicated to compassionate care and innovative therapy solutions. 
• Growth Opportunities: Enjoy continuous learning and development opportunities tailored to support your professional growth.
• Collaborative Culture: Thrive in a supportive environment where teamwork, respect, and open communication are at the heart of everything we do.
• Commitment to Excellence: Join a team recognized for clinical expertise and commitment to delivering high-quality care and outcomes.
• Competitive Benefits Package: Enjoy competitive compensation along with a comprehensive benefits package designed with YOU in mind!

Join Us in Making a Difference

At HealthPro Heritage, we offer a fulfilling career where you can positively impact lives and achieve personal and professional growth. As a therapist-led, diverse organization, we provide clinical services across various settings, including nursing facilities, retirement communities, hospitals, home care, and pediatric schools and clinics. Join us to be part of a team that values your skills, listens to your input, and makes a meaningful difference in the community.

Responsibilities

Team Leadership & Management

• Directly manage and supervise clinical therapy staff, including hiring, performance appraisals, and fostering a positive team atmosphere.
• Monitor personnel compliance, credentials, and develop corrective action plans when necessary.

Clinical Oversight & Quality Assurance

• Maintain a clinical caseload and ensure the delivery of high-quality therapy services in compliance with regulatory standards (e.g., CARF, JCAHO).
• Conduct reviews of therapy programs and services to assess effectiveness and efficiency.

Program Development & Growth

• Develop strategies to expand therapy programs, including building caseloads and implementing special initiatives like fitness or dementia programs.
• Lead marketing efforts with local hospitals, physicians, and the community to promote the therapy program.

Operational Management

• Oversee scheduling of patients and therapists to ensure adequate coverage.
• Track and report assessment period data, ensuring proper documentation and adherence to Medicare and company guidelines.

Problem Resolution & Staff Support

• Investigate and resolve patient, staff, or service-related issues, ensuring open communication and problem-solving.
• Provide ongoing education and in-service training to staff and community members.

Compliance & Safety

• Maintain up-to-date knowledge of laws and regulations governing rehabilitation services.
• Ensure a safe environment by complying with infection control, OSHA standards, and proper use of tools and equipment.

Qualifications

• Education: Degree in required discipline (Physical, Occupational, Speech Therapy and/or Physical Therapy/Occupational Therapy Assisting).
• Licensure: Valid state licensure as a PT/OT/SLP and/or PTA/COTA, or license eligible
• At least 3–5 years of clinical experience in rehabilitation or a related healthcare field.
• Supervisory or management experience in a healthcare setting preferred, ideally in rehab therapy
• Leadership & Team Management: Strong ability to lead, motivate, and manage a multidisciplinary team of therapists and support staff.
• Clinical Knowledge: Deep understanding of rehabilitation principles, practices, and patient care protocols.
• Communication: Excellent written and verbal communication skills for interacting with staff, patients, families, and stakeholders.
• Problem-Solving: Effective decision-making and critical thinking skills to address challenges and improve operations.
• Organizational Skills: Strong ability to manage schedules, resources, and budgets efficiently.
• Compliance Knowledge: Familiarity with healthcare regulations, including HIPAA, Medicare/Medicaid, and other applicable laws.

HealthPRO Heritage and its subsidiaries provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HealthPRO Heritage and its subsidiaries comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.