Program Manager
Company : Aksarben ARS
Location : Akron, OH, 44312
Job Type : Full Time
Date Posted : 23 December 2025
Company Name
ARS-Rescue RooterOverview
Pay: $70,000 per year + (based on experience)Schedule: Full-time, includes evenings and weekendsAmerican Residential Services (ARS) is the largest provider of residential heating, cooling, and plumbing services in the U.S., with over 7,000 employees across 60+ service locations. We've been delivering exceptional service to homeowners since 1975 and are proud to be a trusted name in the industry.
What We Offer:
Year-round, stable work
- Take-home Company vehicle, gas card, maintenance plan
Bonus opportunities based on team performance
Paid training and ongoing professional development
Health insurance options starting as low as $5 per week
401(k) with company match, paid time off, and holiday pay
Employee discounts and growth potential within a national brand
Responsibilities
What You’ll Do:
Recruit, train, and manage retail sales associates (SSAs) to meet daily and weekly lead goals
Oversee SSA schedules, performance, and activities to drive service center success
Hold weekly team meetings to inform, motivate, and track progress vs. goals
Train SSAs on product knowledge (seasonal changes, IAQ materials, HVAC systems, etc.)
Build a competitive, engaging environment through internal lead contests and challenges
Spend 60–65% of your time in the field coaching SSAs and working with retail store management
Develop strong working relationships with retail store staff and area management
Communicate performance updates and staffing changes to retail partners
Coordinate and execute store events with active involvement from store leadership
Qualifications
What We’re Looking For:
2+ years of proven sales experience required
Prior supervisory or team leadership experience preferred
Strong interpersonal, organizational, communication, and sales skills
Ability to work evenings and weekends with minimal supervision
Comfort reading and applying technical training materials
Related experience, advanced training, or equivalent education may be considered
Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.
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Frequently asked questions
Thriving as a Program Manager at Aksarben ARS demands exceptional communication to align diverse teams, strong organizational skills to juggle multiple retail schedules, and motivational leadership to drive sales associates towards performance targets in a dynamic, customer-focused environment.
Akron’s growing service sectors elevate demand for Program Managers with operational expertise. Candidates with sales leadership and field coaching experience are particularly sought after, making this a moderately competitive market where practical management skills and local networking can boost hiring success.
Daily tasks include coaching sales associates in the field, coordinating with store management, organizing team meetings, tracking lead generation goals, and fostering engaging contests. The role blends direct leadership with strategic scheduling to optimize retail service center performance.
The role requires availability during evenings and weekends to meet retail sales cycles and lead goals, which may impact traditional work-life boundaries. However, the structured schedule and stable workload provide predictability, allowing for effective personal time management.
Aksarben ARS fosters growth through paid training, continuous professional development, and potential advancement within its expansive brand. Program Managers benefit from exposure to various operational teams and leadership challenges, enhancing their skills for upward mobility.
Program Managers in Akron, OH typically earn around $70,000 annually, with variations based on experience and performance bonuses. Aksarben ARS offers a competitive base pay supplemented by incentives, company vehicle benefits, and other perks that enhance total compensation.
Certifications in sales leadership, customer service management, or HVAC knowledge can distinguish candidates locally. Strong interpersonal skills and the ability to interpret technical materials relevant to residential services further boost employability in Akron’s competitive program management landscape.
Unlike corporate sectors, this Program Manager role emphasizes hands-on coaching in retail environments and frequent fieldwork alongside sales associates. The focus is on dynamic performance tracking and motivating diverse teams in a customer-centric setting rather than purely administrative oversight.
Beyond competitive pay, Aksarben ARS offers a take-home company vehicle with maintenance, gas card benefits, and a robust 401(k) match. Their emphasis on year-round stable work and employee discounts sets them apart from typical service industry employers in Akron.
Starting as a Program Manager opens doors to regional leadership roles, operations management, or specialized program development within Aksarben ARS’s broad service network. The company’s commitment to professional development supports advancement through structured training and performance-based recognition.