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Greeter / Counter Desk Attendant
Company : Bowlero
Location : Sacramento, CA, 95841
Job Type : Full Time / Part Time
Date Posted : 28 December 2025
Overview
Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!
Applicants must be at least 18 years of age to qualify for a position.
WHAT OUR GREETERS/DESK ATTENDANTS DO
Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.
A GREETER/ DESK ATTENDANT’S DAY-TO-DAY
- Be friendly and inviting to our guests in person and over the phone
- Manage the waitlist
- Track availability and assign lanes, shoes & other equipment
- Prepare for leagues
- Ring sales at the counter and follow our cash control procedures
- Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
- Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)
- Operate our POS system, central panel, computers, and P/A system
WHAT IT TAKES
- HS Diploma or equivalent restaurant/hospitality experience (Optional)
- Proven success in school/previous job experience
- Excellent telephone etiquette
- Must meet the minimum age required by state law to serve alcohol
PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)
- Free Bowling!
- $1 Arcade Play
- 20% off Events
- 50% off Food & Beverages
WORK ENVIRONMENT/ PHYSICAL DEMANDS:
- Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
The pay range for this position is $16.50 - $18.00 per hour.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits
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Frequently asked questions
Sacramento offers a unique blend of hospitality and entertainment demand, with a slightly lower cost of living compared to places like San Francisco. Attendants here often handle diverse customer groups, making the role more dynamic, while wages align competitively within the state’s entertainment sector.
While formal certifications aren't typically mandatory, attendants must be at least 18 years old to comply with California alcohol service laws. Some venues may encourage training in customer service or cash handling to enhance job performance and safety.
Emphasizing excellent phone etiquette, friendly guest interaction, and proficiency with POS systems is crucial. Demonstrating quick problem-solving for equipment malfunctions and a welcoming demeanor will set you apart in this role.
Unlike standard desk attendants, this role involves actively managing guest waitlists, assigning bowling lanes and equipment, and assisting with basic bowling guidance, all while maintaining a lively engagement with guests in a fast-paced entertainment setting.
Absolutely. Many attendants progress into supervisory roles or specialize in event coordination within entertainment centers. Building strong interpersonal and operational skills here can open doors to management or customer experience careers.
Bowlero combines a vibrant social atmosphere with perks like free bowling and discounted food, creating a lively workspace. The integration of advanced POS and entertainment systems also provides a tech-savvy edge uncommon in typical attendant roles.
Through comprehensive training in equipment handling and guest interaction, plus performance incentives and a competitive benefits package, Bowlero ensures attendants are equipped and motivated to deliver exceptional customer experiences.
This position offers a pay range between $16.50 and $18.00 per hour, reflecting Sacramento’s market rates for entertainment and hospitality roles, alongside additional performance-based incentives and attractive employee discounts.
The energetic entertainment setting requires attendants to be on their feet, managing guest flow, equipment, and occasional physical tasks like lifting. This active environment fosters a lively workday balancing customer service with operational duties.
Demand for hospitality roles remains steady in Sacramento due to its growing entertainment scene. While competition exists, having strong customer service skills and flexibility boosts your chances in Bowlero’s hiring process.