Risevoic
Greeter / Counter Desk Attendant
Company : Bowlero
Location : Reading, PA, 19605
Job Type : Full Time / Part Time
Date Posted : 28 December 2025
Overview
Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!
Applicants must be at least 18 years of age to qualify for a position.
WHAT OUR GREETERS/DESK ATTENDANTS DO
Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.
A GREETER/ DESK ATTENDANT’S DAY-TO-DAY
- Be friendly and inviting to our guests in person and over the phone
- Manage the waitlist
- Track availability and assign lanes, shoes & other equipment
- Prepare for leagues
- Ring sales at the counter and follow our cash control procedures
- Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
- Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)
- Operate our POS system, central panel, computers, and P/A system
WHAT IT TAKES
- HS Diploma or equivalent restaurant/hospitality experience (Optional)
- Proven success in school/previous job experience
- Excellent telephone etiquette
- Must meet the minimum age required by state law to serve alcohol
PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)
- Free Bowling!
- $1 Arcade Play
- 20% off Events
- 50% off Food & Beverages
WORK ENVIRONMENT/ PHYSICAL DEMANDS
- Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
Job Type: Part-time
Shift:
- Evening shift
- Night shift
Weekly day range:
- Weekend availability
Work Location: One location
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits
Harrisburg, PA
Top trending job titles hiring now
Popular Searches for Desk Attendant
Frequently asked questions
Reading's hospitality sector is growing steadily, with demand for front-facing roles like greeters rising. Competition remains moderate, as part-time positions at venues like Bowlero attract many local candidates, but strong interpersonal skills and flexible evening availability can set applicants apart.
While no formal certifications are mandated for greeters or counter desk attendants in Reading, candidates must meet minimum age requirements for alcohol service. Familiarity with Pennsylvania’s hospitality laws and basic customer service training can enhance job readiness in this market.
This role uniquely blends welcoming guests with operational tasks like managing waitlists, assigning bowling lanes, and handling cash transactions. Unlike general hospitality roles, it requires multitasking between customer engagement and technical equipment oversight within an entertainment environment.
Starting as a greeter/counter desk attendant offers a solid foundation in customer service, cash handling, and event coordination. Many progress into supervisory roles, event management, or specialized hospitality positions within entertainment centers or broader hospitality industries.
Successful attendants excel in fluidly shifting between engaging guests warmly and efficiently managing tasks like lane assignments and equipment tracking. This dynamic balance enhances overall customer satisfaction and smooth venue operations.
Bowlero offers perks tailored to its entertainment setting, including free bowling, discounted arcade play, and food & beverage discounts. These benefits enrich the work experience beyond typical hospitality roles found in Reading, creating unique employee incentives.
Bowlero emphasizes creating a vibrant atmosphere by combining excellent guest interaction with technical awareness of bowling operations. Attendants must promptly report equipment issues and assist with league preparations, highlighting a blend of customer service and operational responsibility.
Market data suggests part-time greeter/counter desk attendants in Reading typically earn between $11 and $14 per hour. Wage ranges depend on experience, shift timing, and employer benefits, with Bowlero's competitive package often including performance-based incentives.
Proficiency with POS systems, central control panels, and public address systems is crucial. Additionally, familiarity with basic bowling equipment operations and troubleshooting pinsetter issues can significantly boost effectiveness in this role.
Evening and weekend shifts are peak times in entertainment hubs like Bowlero, requiring attendants to manage higher guest volumes and dynamic operational demands. Flexibility in availability enhances job prospects and ensures seamless event experiences.