Risevoic
Manager, Resident Experience 1
Company : Sodexo
Location : West Palm Beach, FL, 33409
Job Type : Full Time
Date Posted : 1 January 2026
Role Overview
Sodexo is seeking our Resident Experience Manager for Keiser University Flagship Campus located in West Palm Beach, FL. Our REM will live on campus, housing is provided for single occupancy, no pets and be responsible for conflict mediation, student conduct and programming and share responsibility for campus-wide training, leading departmental committees and will manage on-call and emergency coverage. This role creates positive, productive and safe campus events and environments so our students can focus on their academic and athletic success. Valid Driver’s License and clear driving background required.
Incentives
On Campus Housing required, single occupancy, no pets, Meal Plan assistanceWhat You'll Do
- Be the leader of residential housing and resident engagement and student life
- Have experience in Facilities Management
- Manage the on-campus experience for over 2000 students
- Administrate and Facilitate the Residence Code of Conduct
- Be experienced in counseling and providing mental health service
- Achieve a high standard of community living and engagement that facilitates positive and directed student development
- Develop, administer, promote and assess the Residence Life Program
- Develop significant and sustained training experiences for our Community Ambassadors
- Valid Driver’s License and clear driving background
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring
- Valid Driver’s License and clear driving background
- A high level of integrity, professionalism and leadership
- Experience working with campus and community partners and participating on committees and working groups - key campus partners include Athletics, the Student Association, Student Success Facilitators, Student Services, Health, Counselling and Accessibility Services
- Experience in the creation of annual college budgets, identify and cost estimate residence life activities in collaboration with residence life team and the GM
- Familiarity StarRez Housing, Transact Cbord Software preferred
- Social media savvy connecting students on and off campus
- Experience managing crisis and emergencies
- Event coordination experience
Who We Are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & Requirements
Minimum Education Requirement - Associate’s Degree or equivalent experience
Minimum Management Experience - 2 years
Minimum Functional Experience - 1 year
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Frequently asked questions
This position directly shapes student engagement by overseeing residential housing, conflict mediation, and campus events, creating a safe and vibrant environment that fosters academic and athletic success among over 2000 students at Keiser University's flagship campus.
Strong conflict resolution abilities, integrity, and collaboration skills are essential. The manager must coordinate with diverse campus partners while guiding training and emergency response, ensuring a supportive community atmosphere tailored to student development.
Familiarity with StarRez housing and Transact CBORD software significantly supports administrative tasks, streamlines residence life programming, and improves communication channels between students, staff, and campus services.
Sodexo emphasizes diversity and inclusion, fostering respect and fairness. This inclusive culture empowers managers to innovate and collaborate freely, creating meaningful student experiences while supporting professional growth and community well-being.
The typical salary ranges from $55,000 to $70,000 annually, adjusted based on education, relevant experience, and leadership skills. Sodexo also offers comprehensive benefits, enhancing overall compensation for qualified candidates.
On-campus housing is mandatory and provided as single occupancy, eliminating commute concerns. This arrangement supports immediate availability for crisis management and community engagement, vital for maintaining a responsive residential environment.
West Palm Beach has moderate demand for residential management roles due to its numerous academic institutions. Candidates with crisis management skills and campus collaboration experience tend to stand out in this specialized local job market.
This role opens pathways to senior campus leadership, student affairs administration, or facilities management. Gaining expertise in student engagement and crisis handling builds a strong foundation for advancement in higher education and residential services.
Sodexo’s approach blends operational management with wellness programs and community-building initiatives. The integration of comprehensive benefits and emphasis on diversity makes the role uniquely supportive compared to other employers.
Beyond housing oversight, this position involves extensive collaboration with campus health, counseling, and student success services, plus leading training programs and emergency response, emphasizing holistic student welfare and engagement.