Risevoic
Imaging Service Engineer 3
Company : Sodexo
Location : Cleveland, OH, 44106
Job Type : Full Time
Date Posted : 12 January 2026
Role Overview
Lifesaving technology, powered by you.
Sodexo is currently seeking a skilled and service-focused Imaging Service Engineer III for our HTM team at University Hospitals in Cleveland, OH. The Imaging Service Engineer III will be responsible for providing preventative maintenance, troubleshooting, and repair of advanced imaging systems in a hospital environment, while ensuring a high level of customer service and equipment reliability.
What You'll Do
Install, maintain, calibrate, and repair complex diagnostic imaging equipment including but not limited to CT, C-arm, MRI, and ultrasound systems.
Utilize technical and customer service skills to assess and resolve imaging equipment issues efficiently.
Collaborate with clinical staff and other healthcare professionals to identify and resolve equipment-related issues.
Document service activities and maintain accurate records within the department's tracking systems.
Participate in on-call rotation schedule and provide emergency support as needed.
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring
Strong knowledge of diagnostic imaging systems.
Demonstrated expertise in troubleshooting and resolving technical issues with imaging equipment.
Proficiency with common test equipment, tools, and diagnostic software.
Excellent communication, interpersonal, and time-management skills.
Experience working in a hospital or healthcare environment.
Associate degree in Electronics, Biomedical Engineering, or related technical field preferred; military or OEM training a plus.
Who We Are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & Requirements
Minimum Education Requirement - Associate's Degree (or equivalent experience) in electronic, biomedical engineering or a discipline geared toward managing maintaining and repairing clinical equipment within a healthcare environment
Minimum Functional Experience - 7 years of imaging equipment repair and maintenance within a healthcare environment and/or entry level of formalized training and/or equivalent military training. Significant factory-level training of imaging equipment contributing to the effectiveness of the organization. Preferred CRES nationally
Related Jobs
Columbus, OH
Top trending job titles hiring now
Popular Searches for Imaging Service Engineer 3
Frequently asked questions
Professionals in this role rapidly assess and troubleshoot critical imaging device malfunctions, often collaborating closely with clinical teams to minimize downtime. In Cleveland hospitals, such as University Hospitals, on-call rotations ensure timely emergency responses, maintaining essential diagnostic services under high-pressure conditions.
Locally, credentials like CRES certification and OEM-specific factory training are highly valued among imaging engineers. These certifications demonstrate advanced proficiency in diagnostic system maintenance, which is particularly sought after in Cleveland’s healthcare facilities due to their complex and varied imaging equipment.
An Imaging Service Engineer 3 typically combines deep technical expertise with extensive experience—often over 7 years—in repairing advanced imaging systems like MRI and CT scanners. Unlike entry-level technicians, they handle complex calibrations, preventive maintenance, and emergency repairs, ensuring high equipment reliability in clinical environments.
In Cleveland, Imaging Service Engineers at a senior level generally earn competitive salaries ranging from $75,000 to $95,000 annually, influenced by local healthcare demand and cost of living. This aligns closely but sometimes exceeds national averages due to the specialized nature of hospital imaging systems in the region.
Sodexo emphasizes not only technical troubleshooting but also effective communication with clinical staff. Engineers serve as crucial liaisons, ensuring imaging equipment functions optimally while supporting hospital teams through clear, respectful dialogue, fostering a cooperative environment essential in Cleveland’s healthcare settings.
Sodexo provides structured growth through tuition reimbursement and internal advancement paths. Imaging engineers can enhance their technical skills or transition into managerial roles within healthcare technology management, benefiting from the company’s commitment to professional development tailored to Ohio’s healthcare industry.
Sodexo integrates comprehensive benefits and a focus on work-life balance alongside technical responsibilities. Their Imaging Service Engineers benefit from a diverse healthcare client base, including University Hospitals, and a culture that values inclusion, which can create a more supportive and dynamic workplace compared to competitors.
Daily obstacles include diagnosing intermittent faults in complex devices like CT or ultrasound machines, managing urgent repair requests during peak clinical hours, and maintaining detailed service documentation. These challenges demand both technical agility and strong organizational skills to keep critical imaging systems operational.
Cleveland’s robust healthcare sector drives steady demand for experienced imaging engineers, offering job stability but also a potentially heavy workload. Engineers often juggle preventative maintenance schedules with unpredictable emergency repairs, reflecting the critical nature of imaging technology in patient care.
Proficiency with diagnostic software tailored to imaging equipment, alongside test instruments like multimeters and oscilloscopes, is essential. Familiarity with calibration tools and vendor-specific troubleshooting platforms enhances an engineer’s ability to quickly resolve complex technical issues in hospital environments.