Service Operations Financial Analyst 2
Company : Sodexo
Location : Cleveland, OH, 44106
Job Type : Full Time
Date Posted : 14 January 2026
Role Overview
Sodexo is seeking a detail-oriented and analytical Service Operations Financial Analyst 2 provide financial support for healthcare operations at UH Cleveland Medical Center located in Cleveland, OH. In this role, you will deliver financial insights, reporting, and analysis to enhance operational efficiency and support data-driven decision-making. You will work closely with cross-functional teams to identify trends, forecast performance, and monitor key metrics that impact healthcare service delivery.
What You'll Do
- manage monthly, quarterly and annual accounting and reconciliation of the activities of current and future contracts as assigned per contract terms;
- conduct monthly analysis of financial performance of clients or contracts assigned;
- work with Supply Managers and National Account Executives (NAE) to ensure all client volume is being received;
- interact with all levels of management including NAE of each program, Regional Account Managers, corporate finance, Financial Service Center personnel as well as with the external clients for the contracts the analyst manages;
- conduct client or contract specific reporting and analysis; and/or
- conduct ad-hoc reporting and analysis as needed.
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring
- pay attention to detail;
- demonstrate strong Excel skills (VLOOKUP, Pivot Tables, modeling) required; Access database knowledge preferred;
- have effective communication skills (written & verbal);
- succeed in a team environment;
- are customer service oriented;
- have strong finance knowledge, as well as strong research and analytical skills;
- adapt quickly and learn new tasks independently;
- demonstrate excellent organizational skills;
- can manage competing priorities and deadlines; and/or
- generate bold, creative ideas to improve performance and processes.
Who We Are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & Requirements
Minimum Education Requirement - Associate's Degree or equivalent experience
Minimum Functional Experience - 2 years
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Frequently asked questions
Proficiency in Excel functions like VLOOKUP, pivot tables, and scenario modeling is critical for a Service Operations Financial Analyst 2 at Sodexo. These tools help create dynamic financial forecasts and detailed contract analyses, enabling sharper insights into healthcare operations performance in Cleveland's competitive market.
Yes, this position offers a solid foundation in healthcare financial analysis, fostering skills in cross-functional collaboration and contract management. Such experience is highly valued for career progression into senior finance roles or operations management within healthcare-focused organizations.
Daily tasks include reconciling contract activities, analyzing client financial performance, and generating customized reports. The role requires close interaction with supply managers and national account executives to ensure accurate volume tracking and financial compliance.
Sodexo promotes diversity and inclusion, valuing employee individuality and ideas. This supportive culture encourages analysts to innovate and engage collaboratively across departments, which enhances job satisfaction and drives continuous improvement in financial operations.
Sodexo’s role uniquely blends hands-on contract financial management with extensive collaboration across national accounts and corporate finance teams. This integration provides a comprehensive view of healthcare service delivery economics uncommon in typical financial analyst jobs.
Cleveland’s healthcare sector has a steady demand for finance professionals who understand operational intricacies. Candidates with strong Excel skills and healthcare contract experience, like those applying for this position, face moderate competition but benefit from city-wide growth in healthcare analytics.
In Cleveland, a Service Operations Financial Analyst 2 typically earns between $65,000 and $80,000 annually. Salaries vary based on experience, technical skills, and educational background, with healthcare sector expertise often commanding a premium.
Certifications like Certified Management Accountant (CMA) or Certified Healthcare Financial Professional (CHFP) are highly regarded in Cleveland’s healthcare finance community, demonstrating expertise that can distinguish candidates in competitive operational analyst roles.
Managing complex contract terms, fluctuating client volumes, and aligning financial data across multiple departments create distinct challenges. Analysts must adeptly forecast performance and ensure accurate reconciliation to support data-driven decisions in a fast-paced healthcare setting.
Sodexo embeds these analysts into cross-functional teams that include supply chain and account executives, fostering a holistic approach to financial oversight. This integration supports proactive problem-solving and efficient management of healthcare service contracts.