Warranty Claims Analyst
Company : Dayton Freight
Location : Dayton, OH, 45414
Job Type : Full Time
Date Posted : 29 December 2025
Overview
- Stable and growing organization
- Competitive weekly pay
- Quick advancement
- Professional, positive and people-centered work environment
- Modern facilities
- Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.
- Paid holidays (8); paid vacation and personal days
Responsibilities
As the Warranty Claims Analyst, you will analyze and process warranty claims.
- Develop a clear understanding of the warranty processes of Dayton Freight Lines, Inc. (DFL), its suppliers, and Original Equipment Manufacturers (OEMs) for vehicle equipment and component parts
- Utilizes independent judgment while assessing repair documentation provided by maintenancepersonnel for potential warranty claims
- Manages and oversees Warranty Operations to ensure timely and accurate processing of all warranty claims to meet suppliers and OEMs guidelines
- Maintain accurate records of submitted, returned, rejected, and/or paid claims
- Provide accurate, timely, and professional communications among all staff, suppliers, and OEMs
- Collaborate with the Fleet Warranty Manager regarding maximizing efficiency and financial recovery for DFL’s Warranty Program
- Continuously look for opportunities to improve processes
Qualifications
- Possess a High School Diploma or equivalent.
- At least 1 year experience working in automotive or transportation industry.
- At least 1 year working as a Warranty Claims Representative or Analyst.
- Proficient in Microsoft Office suite (including Excel, Word and Outlook).
- Possess good written and oral communication skills.
- Ability to work independently.
Benefits
- Stable and growing organization
- Competitive weekly pay
- Quick advancement
- Professional, positive and people-centered work environment
- Modern facilities
- Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.
- Paid holidays (8); paid vacation and personal days
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Frequently asked questions
Warranty Claims Analysts in Dayton coordinate closely with OEMs and suppliers to verify claim eligibility and ensure compliance with warranty guidelines. This involves meticulous review of repair documents and clear communication to facilitate timely claim approvals, optimizing financial recovery within the automotive supply chain.
Starting as a Warranty Claims Analyst opens pathways to senior analyst roles, claims management, or operations oversight within logistics and automotive companies. Demonstrating process improvement skills and deep warranty knowledge can lead to leadership positions focused on enhancing warranty programs and supplier relationships.
Proficient Warranty Claims Analysts exhibit strong analytical abilities, independent judgment when reviewing repair documentation, and expertise in warranty processes. They also leverage software tools like Microsoft Excel to track claims efficiently, distinguishing themselves with clear communication and strategic collaboration.
Dayton Freight emphasizes a positive, people-centered culture with modern facilities and competitive benefits, offering a stable environment for analysts. The focus on quick career advancement and comprehensive support distinguishes its warranty claims team in the Dayton logistics market.
Dayton Freight’s structured warranty processes require analysts to balance timely claim submissions with accuracy, managing documentation from maintenance crews and suppliers. Analysts collaborate with fleet managers to streamline operations, ensuring consistent alignment with OEM standards and maximizing recoveries.
Dayton's steady growth in transportation and manufacturing sectors sustains demand for claims analysts. However, competition is moderate, with employers favoring candidates who bring automotive industry experience and proficiency in claims processing, making relevant skills crucial for standing out.
While not always mandatory, certifications in automotive warranty management or claims processing software can enhance a candidate’s profile in Dayton. Additionally, knowledge of regional regulations and supplier networks can give analysts an edge in this market.
Typical salaries for Warranty Claims Analysts in Dayton range from $45,000 to $58,000 annually, reflecting the city's cost of living and industry standards. This is generally competitive, slightly below large metropolitan averages but balanced by Dayton Freight’s benefits and advancement opportunities.
Challenges include managing complex warranty documentation and coordinating across maintenance, suppliers, and OEMs under tight deadlines. Overcoming these requires strong organizational skills, clear communication, and proactive problem-solving to maintain claim accuracy and efficiency.
Dayton Freight fosters growth through on-the-job training, encouraging process improvements, and providing access to comprehensive benefits. This supportive environment empowers analysts to refine their warranty knowledge and pursue advancement within the company’s expanding operations.