Risevoic
Claims Assistant
Company : Nautilus Insurance Company
Location : Moorestown, NJ, 08057
Job Type : Full Time / Part Time
Date Posted : 2 January 2026
Company Details
What makes Admiral Insurance Group ADMIRABLE.
Since 1974, Admiral Insurance Group has been supporting business innovation and market growth through our wholesale-dedicated excess and surplus (E&S) lines of commercial insurance. We specialize in underwriting difficult-to-place moderate to high-risk commercial businesses that require creative solutions, outside of the box thinking, entrepreneurial spirit and astute business knowledge. As a member of the W. R. Berkley Corporation, a Fortune 500® Company and one of the nation’s premier commercial lines property casualty insurance providers, we have the resources, support and industry data to provide exceptional service and exciting solutions for our clients and partners.
Unlock your insure-ability. Learn more about Careers at Admiral Insurance Group.
See what it’s like to work in Admiral’s Claims department.
The Company is an equal employment opportunity employer.
Responsibilities
The Claims Assistant will be responsible for providing administrative support to the Claims Superintendents and assist in all aspects of the claim life cycle.
- Responsible for Support Queue activities i.e. format letters mail, file/policy copies, download documents and void/stop payments in system.
- Process deductible requests and send notices to the insureds.
- Enter new losses and add documents to the system.
- Access information in response to inquiries from attorneys, brokers, or insureds. Respond to agents’ requests in the form of correspondence and via phone.
- Maintain records and complete projects specific to accounts handled by the Claims Superintendents.
- Review and approve payments entered by the superintendent.
- Gather necessary information for CMS reporting.
- Process all new vendor information in Contact Manager. Check all new requests in system to prevent duplications. Adjust and consolidate any duplicates. Process all address changes as needed. Verify the accuracy of Tax ID numbers received from vendors with the Internal Revenue Service. Act as liaison for Finance for Tax IDs.
- Act as liaison between claims personnel and vendor when requesting files from storage site.
- Publish claims committee schedule twice per week and provide quarterly reports to Claims Department executives.
- Submit medical malpractice reports as required by state medical boards and National Practitioner’s Data Bank.
- Responsible for the Billing Inbox. Review all independent adjuster invoices under $1,000 for compliance with guidelines. Create activities for the superintendents to process invoices in source system. Update rates and respond to any inquiries for LEX.
- Additional projects as assigned.
Qualifications
- High School Diploma required. Associate or Bachelor’s Degree, preferred.
- Minimum of 1-2 years of administrative support experience.
- Insurance industry knowledge is a plus.
- Ability to assess priorities and manage deadlines effectively.
- Effective communication skills, both verbal and written.
- Strong organizational skills.
- Proficiency with MS Office Suite.
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Additional Company Details
We do not accept any unsolicited resumes from external recruiting firms. The company offers a competitive compensation plan and robust benefits package for full time regular employees which for this role includes: Base Salary Range: $45,000 - $50,000 The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Eligible to participate in the annual discretionary bonus program. Benefits: Health, Dental, Vision, Life, Disability, Wellness, Paid Time Off, 401(k) and Profit-Sharing plans.Sponsorship Details
Sponsorship not Offered for this RoleRelated Jobs
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Frequently asked questions
Local employers often value certifications like AIC (Associate in Claims) or CPCU for Claims Assistants. These credentials demonstrate a solid grasp of insurance claims processes and can provide an edge in Moorestown's competitive insurance sector.
Moorestown's insurance industry sees moderate demand for Claims professionals, with several firms seeking candidates skilled in administrative support and claims processing. Networking within local insurance groups can improve your chances of landing a role.
Claims Assistants focus heavily on administrative tasks like managing claim documentation, liaising with vendors and agents, and supporting claims superintendents, differentiating them from claims adjusters who handle investigations and settlements.
Starting as a Claims Assistant can lead to roles such as Claims Specialist or Claims Analyst. Gaining hands-on experience and insurance knowledge supports upward mobility within claims departments, including supervisory or analytical positions.
Strong organizational capabilities, proficiency in MS Office, and effective communication are crucial. Familiarity with insurance terminology and attention to detail in processing claims documents aligns with Nautilus's quality service standards.
Nautilus offers a supportive environment emphasizing entrepreneurial thinking within the commercial insurance space. Their claims assistants engage in diverse tasks from vendor management to compliance reporting, providing broad exposure uncommon at many insurers.
Claims Assistants at Nautilus Insurance in Moorestown typically earn between $45,000 and $50,000 annually. Actual compensation varies based on experience, education, and job complexity within this specialized commercial insurance niche.
Claims Assistants coordinate correspondence via phone and written formats, responding promptly to inquiries. Clear communication ensures smooth claims progression and supports agents in managing client expectations accurately.
While some claims operations offer hybrid models, roles like Claims Assistant at Nautilus Insurance currently emphasize on-site presence due to the need for direct collaboration and secure handling of sensitive documents.
A frequent misunderstanding is that Claims Assistants only perform data entry. In reality, they play a vital role in claims lifecycle management, vendor coordination, and compliance reporting, requiring multitasking and analytical skills.