Risevoic
Claims Resolution Specialist
Company : Select Medical
Location : Camp Hill, PA, 17011
Job Type : Full Time / Part Time
Date Posted : 9 January 2026
Overview
Claims Resolution Specialist
Starting at $18.50 per hour
ON-SITE
Do you enjoy puzzles and research? Are you results-oriented? If so, our Claims Resolution Specialist position may be a phenomenal career for you within Select Medical! Our dynamic team has the responsibility of resolving outstanding insurance claims so that our patients are not impacted.
We offer an exceptional employee experience, full-time hours, full benefits, paid training, and advancement opportunities. Our team offers flexible, first shift, Monday through Friday schedules. This would include two fifteen minute breaks and one half-hour lunch. We allow for casual work attire, jeans are our norm!
Responsibilities
Job Summary:Responsible for managing and collecting outstanding account balances through timely follow-up and communication with patients, insurance companies, and attorneys.
Key Responsibilities:
- Investigate and resolve unpaid or denied accounts over 30 days old.
- Document all communications and maintain follow-up within 30 days.
- Handle 20–25 accounts daily (subject to change).
- Make outbound calls to reduce receivables and update account information.
- Communicate with hospital staff and management on issues and trends.
- Identify and resolve barriers to timely collections; request adjustments as needed.
- Notify database operations of payor or account changes.
- Meet productivity and collection goals set by management.
- Perform other duties or special projects as assigned.
Qualifications
Required:
- High School Diploma or Equivalent
- One year of experience within a medical billing, medical collecting or claims processing role.
Preferred:
- Computer Skills
- Microsoft Office:
- Outlook
- Excel
- Ability to work with multiple programs simultaneously.
- Good interpersonal, oral and written communication skills.
- Previous experience in metrics based role, where production/quality standards are upheld.
- Time management and organizational skills
- Proven experience with investigative research.
- Ability to work independently and as part of team to reach mutually established goals.
- Attention to detail
- Flexibility and being open to change
- This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management.
Additional Data
Your benefits as a Claims Resolution Specialist:
Select Medical strives to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.
- An extensive and thorough paid orientation program.
- Paid Time Off (PTO) and Extended Illness Days (EID).
- Health, Dental, and Vision Insurance; Life insurance; Prescription coverage.
- A 401(k) retirement plan with company match.
- No Required Weekends
Working Conditions/Physical Demands:
- Office Environment
- Sitting for extended periods of time
- Ability to lift weight up to 35 lbs.
Equal Opportunity Employer/including Disabled/Veterans
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Frequently asked questions
Success in this role often hinges on strong investigative research, effective communication, and keen attention to detail. Experience with Microsoft Office and multitasking across software platforms enhances productivity, especially when managing multiple insurance claims simultaneously in a dynamic medical billing environment.
Camp Hill sees moderate demand for claims specialists due to its growing healthcare sector. Candidates with medical billing experience and strong organizational skills often stand out, though competition includes professionals from nearby cities, making continuous skills upgrading important for job seekers.
Daily duties involve investigating unpaid or denied insurance claims, making outbound communications to patients and insurers, and documenting all interactions. Handling around 20–25 accounts per day while identifying barriers to timely collections are key tasks requiring both persistence and accuracy.
Select Medical emphasizes providing a balanced work environment with paid training, full benefits, and a flexible Monday-to-Friday schedule. The role also encourages casual attire and offers a supportive team culture focused on resolving claims efficiently without weekend shifts.
Beyond a high school diploma, applicants benefit from at least one year in medical billing or claims processing. Proficiency in Microsoft Office, strong communication skills, and a detail-oriented mindset are highly valued to navigate the complexities of insurance claims effectively.
Starting pay for this position is $18.50 per hour, reflecting the specialized nature of claims resolution in the healthcare industry and local wage standards. This rate provides a competitive entry point with opportunities for growth within the company.
Yes, the company supports career progression through paid training and advancement opportunities. Specialists who demonstrate strong performance and mastery of claims processes can explore roles with greater responsibility or specialized claims functions within the healthcare billing sector.
Challenges include managing multiple overdue accounts, navigating complex insurance policies, and maintaining consistent communication with patients and providers. Staying organized and adaptable helps resolve claims efficiently while meeting productivity goals in a fast-paced medical billing setting.
Employees are expected to exercise ongoing discretion and secure management of confidential patient and insurance data. This responsibility underscores the importance of trustworthiness and compliance with healthcare privacy regulations in daily claims resolution tasks.
The role combines stable full-time hours, comprehensive benefits including health and retirement plans, and a supportive office environment. Its location allows for a reasonable commute within Camp Hill, appealing to those seeking work-life balance without weekend obligations.