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Seasonal Sales Associate
Company : Kirkland's, Inc.
Location : Richmond, VA, 23227
Job Type : Full Time / Part Time
Date Posted : 25 December 2025
Overview
The primary responsibility of a Sales Associate is to provide an exceptional shopping experience to every customer utilizing Kirkland’s Home customer service model while assisting with all aspects of operations and merchandising with partnership and direction from the management team. Sales Associates drive sales growth by flexing into multiple roles including selling, cashiering, replenishing, setting floorsets and/or cleaning. Serving the customer is always top priority regardless of the work area.
Responsibilities
- Supports and values Customer Service in both the in store and online shopping experience
- Actively engages with all customers modeling exceptional selling behaviors
- Greets every customer with enthusiasm, maintains a positive, can do attitude at all times
- Proactively engages with customers, reads cues and responds appropriately
- Educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket
- Supports the company’s branding at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal
- Achieves or exceeds goals associated with company initiatives and programs.
- Assists in the process of the receipt of all merchandise in a safe, timely and efficient manner
- Assists in maintaining an efficient and organized salesfloor and stockroom
- Assists in maintaining merchandise presentation, pricing and the accuracy of inventory levels
- Champions and demonstrates a commitment to Kirkland’s Home Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit
- May perform other duties as necessary
Qualifications
- Energetic, people and results oriented, competitive with a drive to succeed
- Ability to effectively communicate both written and verbally
- Ability to work weekends, holidays and evenings
- Ability to read and interpret company directives, handbook and manuals
- Ability to work a flexible schedule to meet the business needs of the store
- Ability to work independently as well as part of a team
- Must be able to ascend/descend a ladder to retrieve and stock products on the shelf or to hang overhead banners/product
- Frequently positions self to retrieve and stock products in the stock room and sales floor and to place merchandise in bags
- Must be able to constantly stand and move around the store for prolonged periods to greet and assist customers
- Must be able to frequently communicate with the customers in person, electronically, and telephonically
- Must be able to frequently move merchandise 50 pounds or more to and from the stock room to sales floor
- Must be able to operate a Point of Sale system, registers and hand held devices efficiently and accurately
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Frequently asked questions
In Richmond, traffic can surge during holiday seasons, especially around shopping hubs like Kirkland's, Inc. Planning your commute ahead of shifts helps avoid delays. Many associates find carpooling or public transit useful to navigate busy times efficiently, ensuring punctuality for seasonal sales roles.
While formal certifications aren't mandatory for seasonal sales associate roles in Richmond, having customer service or retail fundamentals credentials can give you an edge. Local employers often appreciate candidates with demonstrated knowledge in merchandising or point-of-sale systems, boosting your chances at Kirkland's or similar stores.
Seasonal Sales roles demand flexibility—juggling selling, stocking, and cashier duties—plus a high energy level. Strong communication and the ability to handle fast-paced holiday traffic set these associates apart, as they support both in-store and online shopping experiences during peak periods.
Starting as a seasonal sales associate can open doors to permanent retail roles, supervisory positions, or specialized areas like inventory management. Demonstrating reliability and sales acumen during seasonal stints often leads to advancement opportunities within companies like Kirkland's.
Seasonal Sales Associates often rotate through various roles—selling, stocking, cashiering—to meet high demand. Unlike full-time associates, they may face intensified customer flows and merchandising refreshes during holidays, requiring adaptability and stamina for prolonged standing and lifting.
Kirkland's offers seasonal associates a dynamic environment emphasizing customer engagement and teamwork. Associates gain hands-on experience with merchandising and sales technology, and often receive training that supports skill growth, enhancing employability in retail beyond the holiday period.
Yes, Kirkland's in Richmond aligns seasonal sales strategies with regional preferences, focusing on home décor popular in the area. Associates are trained to promote relevant promotions and loyalty programs, ensuring customers find appealing merchandise reflecting local tastes.
Seasonal Sales Associates in Richmond typically earn between $12 and $16 per hour, reflecting regional retail market rates. Kirkland's may offer competitive pay within this range, potentially including bonuses during peak holiday sales periods to reward performance.
Seasonal Sales roles blend customer interaction and sales with operational duties, while stockroom associates focus primarily on inventory handling and replenishment. Sales associates experience a more varied workload, engaging directly with shoppers alongside merchandising tasks.
Absolutely, seasonal sales roles at Kirkland's often require availability during evenings, weekends, and holidays, fitting candidates seeking flexible, part-time work. This flexibility aligns with Richmond’s retail demand spikes, providing opportunities to balance work with personal commitments.