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Greeter / Counter Desk Attendant
Company : Bowlero
Location : Honolulu, HI, 96814
Job Type : Full Time / Part Time
Date Posted : 28 December 2025
Overview
Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!
Applicants must be at least 18 years of age to qualify for a position.
WHAT OUR GREETERS/DESK ATTENDANTS DO
Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.
A GREETER/ DESK ATTENDANT’S DAY-TO-DAY
- Be friendly and inviting to our guests in person and over the phone
- Manage the waitlist
- Track availability and assign lanes, shoes & other equipment
- Prepare for leagues
- Ring sales at the counter and follow our cash control procedures
- Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
- Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)
- Operate our POS system, central panel, computers, and P/A system
WHAT IT TAKES
- HS Diploma or equivalent restaurant/hospitality experience (Optional)
- Proven success in school/previous job experience
- Excellent telephone etiquette
- Must meet the minimum age required by state law to serve alcohol
PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)
- Free Bowling!
- $1 Arcade Play
- 20% off Events
- 50% off Food & Beverages
WORK ENVIRONMENT/ PHYSICAL DEMANDS:
- Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
The pay range for this position is $15.00 - $17.00.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package, which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits
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Frequently asked questions
Working as a Greeter / Counter Desk Attendant at Bowlero involves not only welcoming guests but managing lane assignments, handling cash sales, and coordinating equipment, blending customer service with operational tasks. This hybrid role offers a dynamic experience compared to typical front desk positions focused solely on reception duties.
Success in this role hinges on strong interpersonal abilities, excellent phone etiquette, quick problem-solving for equipment issues, and familiarity with POS systems. Being adaptable and friendly while juggling guest management, sales, and league preparations is key in the lively environment of Bowlero.
Absolutely, this position builds foundational skills in customer service, cash handling, and operations management, which are valuable stepping stones to supervisory roles in entertainment venues or hospitality. Exposure to a fast-paced environment like Bowlero also enhances team collaboration and leadership potential.
The offered salary range of $15.00 to $17.00 per hour aligns with local standards for entry-level customer service roles in Honolulu. This rate factors in the cost of living and the entertainment industry's demand, making it a reasonable compensation for part-time or full-time attendants.
Honolulu's vibrant tourism and entertainment industries create steady demand, but competition can be moderate due to seasonal fluctuations. Candidates with hospitality experience or strong communication skills tend to stand out when applying for roles at venues like Bowlero.
Given Honolulu's diverse visitor base, attendants must navigate cultural nuances and peak tourist seasons which can increase guest volume. Additionally, managing equipment malfunctions swiftly and balancing multiple tasks during busy hours requires agility and focus specific to this location.
Bowlero provides enticing benefits such as complimentary bowling, discounted arcade access, and significant food & beverage discounts. These perks enhance the work experience, creating a fun, engaging atmosphere beyond standard paychecks.
Daily duties include warmly welcoming guests, managing waitlists, assigning bowling lanes and equipment, handling sales transactions, and reporting equipment issues. You’ll also assist with league preparations and basic bowling guidance, ensuring a smooth and enjoyable customer experience.
Bowlero implements strict cash control procedures and provides training on POS systems to ensure accuracy during sales. Attendants are encouraged to promptly log any discrepancies or equipment faults, fostering transparency and operational efficiency.
Applicants must be at least 18 years old to meet state alcohol service laws. While a high school diploma or hospitality experience is a plus, Bowlero prioritizes candidates with strong communication skills and customer-centric attitudes over formal certifications.