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Bellperson (Part-Time)
Company : Omni Amelia Island Resort
Location : Austin, TX, 78701
Job Type : Part Time
Date Posted : 4 January 2026
Location
Austin Hotel Downtown
Located in the Live Music Capital of the World, the Omni Austin Hotel Downtown is a walking distance from the 6th Street Entertainment District. Omni is a magnificently appointed luxury hotel with the heart of the thriving downtown business center at your doorstep; you’ll be just steps away from the Austin Convention Center and the Texas State Capitol. Omni Austin Hotel Downtown’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Austin Hotel Downtown’s commitment to serve our associates and nurture their growth has led to the company’s highest rating in associate satisfaction and an impressive internal promotion rate. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Austin Hotel Downtown may be your perfect match.
Job Description
Come join us for a great role as a Bellperson (part-time). We are looking for someone to provide assistance and services for guests, as well as the hotel, in order to ensure pleasurable accommodations.
Omni Benefits Include
- Free Downtown Parking in our Underground Garage
- Associate Cafeteria with Daily Complementary Hot Meals
- Medical, Dental, Vision, Employee Assistance Program, Telemedicine, and Short Term & Long Term Disability.
- 401(K) Match, Pre-Tax Health Savings Account, and Flexible Spending Amount
- Exclusive Omni Associate Travel Discounts on Hotel Rooms, Food & Beverage and more!
- Unique Perks include Tuition Reimbursement, Adoption Services Aid, Pet Insurance, Legal Services, Paid Time Off and Friends & Family Discounts
- Development Opportunities including Discounted E-Cornell Courses, Leadership Development Programs, Diversity & Inclusion Programs, Omni Support Center Internal Reward Program, and Work/Life Balance
Responsibilities
- Use friendly and appropriate expressions when engaging guests
- Be fully acquainted with the different points of interest
- Assist in making reservations for restaurants and limousines for our guests; assist in airline ticket requests
- Ensure the delivery of parcels, mail and special deliveries to guestrooms, executive offices or meeting rooms
- Ensure that the public areas, bell closet are maintained, clean and tidy
- Follow-up with guest complaints to ensure that any problems are resolved
- Arrange special requests for guests including and not limited to flowers, rental cars, forwarding luggage, sight-seeing tours and advising of different quality local shopping area
- Utilize bell carts effectively and with caution
- Ensure the floor is covered 100% of the time, including the Front Desk
- Direct guests to the Front Desk or meeting rooms
- Call taxis and/or shuttle for guests as needed
- Assist, retrieve and load luggage for guests
- Notify the Front Desk and Guest Services of VIP arrivals whenever possible
- Engage in conversation with as many guests as possible
- Attend all designated staff meetings and training sessions
- Complete all tasks assigned by manager
- Aid guests in locating other areas of the hotel (walk them to destination if possible)
- Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets
- Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications
Qualifications
- Excellent customer service skills
- Must have strong communication, presentation, training and organizational skills
- Maintain a professional business appearance, attitude and performance
- Must be able to work a flexible schedule including weekends and holidays
- Candidates must be able to speak fluent English
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
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Frequently asked questions
Austin’s hospitality sector often demands availability during weekends and holidays, especially for part-time bellperson positions. Flexibility is key to accommodate peak guest volumes, making candidates who can adapt to varying schedules more competitive in the local job market.
Downtown Austin’s luxury hotels see steady demand for bellperson roles, with competition heightened by the city's vibrant tourism and events. Candidates with strong communication skills and local hospitality experience typically have an edge when applying around 6th Street entertainment and convention areas.
Excelling as a part-time bellperson requires excellent guest engagement, efficient luggage handling, and adeptness at managing guest requests like transportation and reservations. Strong organizational skills and a professional demeanor are essential for seamless service in a bustling hotel environment.
While prior hospitality experience enhances candidacy, many employers value interpersonal skills and a service-oriented attitude highly. For part-time bellperson roles, demonstrating strong communication and eagerness to learn often outweighs formal experience requirements.
Starting as a bellperson opens pathways into supervisory roles, guest services management, or event coordination within hotels. Building rapport with guests and mastering operational tasks can lead to promotions, especially in companies focused on internal growth like Omni Amelia Island Resort.
Working as a Bellperson at Omni Amelia Island Resort offers perks like underground parking, complimentary meals, and access to leadership development programs. The company’s commitment to associate satisfaction fosters a supportive atmosphere uncommon in many hospitality roles.
Yes, Omni emphasizes comprehensive training and mentoring for all associates, including part-time bellpersons. This approach ensures staff are well-prepared to deliver exceptional service and grow within the company’s dynamic hotel environment.
Part-time bellpersons in Austin typically earn between $12 and $17 per hour, influenced by the hotel’s prestige and employee benefits. Omni Amelia Island Resort likely offers competitive wages aligned with these figures, alongside valuable perks and career development opportunities.
Omni’s bellpersons engage deeply with guest relations, including arranging special requests and VIP notifications, reflecting the brand’s luxury focus. Unlike standard bell roles, Omni integrates comprehensive safety training and internal reward programs, enhancing the overall employee experience.
While no mandatory certifications exist, familiarity with Austin’s landmarks and strong English communication skills are highly valued. Additionally, knowledge of local transport options and event venues can significantly improve guest service quality and job competitiveness.