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Omni Amelia Island Resort

Bellperson | Full-Time

Company : Omni Amelia Island Resort

Location : New Orleans, LA, 70140

Job Type : Full Time

Date Posted : 14 January 2026

Location

Royal Orleans Hotel

The Omni Royal Orleans offers graceful elegance in a New Orleans French Quarter hotel. Located on the most fashionable corner, St. Louis at Royal, the hotel has received the four-diamond luxury award for over 30 years and has earned the Pinnacle Award for meeting services. Our full property renovation incorporates modern amenities with classic design in our guest rooms, including iconic wrought iron balconies and redesigned public spaces inspired by liveliness of the area's culture through various color palettes and artwork.

Omni Royal Orleans’ associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Royal Orleans Hotel may be your perfect match.

Job Description

To provide assistance and services for guests, as well as the hotel, in order to ensure pleasurable accommodations.

The candidate must be knowledgeable of the city attractions, restaurants, shops, etc.

Responsibilities

  • Use friendly and appropriate expressions when engaging guests
  • Be fully acquainted with the different points of interest
  • Ensure the delivery of parcels, mail and special deliveries to guestrooms, executive offices or meeting rooms
  • Ensure that the public areas and bell closet are maintained, clean and tidy
  • Follow-up with guest complaints to ensure that any problems are resolved
  • Ensure the floor is covered 100% of the time, including the Front Desk
  • Call taxis and/or shuttle for guests as needed
  • Assist, retrieve and load luggage for guests
  • Notify the Front Desk and Guest Services of VIP arrivals whenever possible
  • Engage in conversation with as many guests as possible
  • Attend all designated staff meetings and training sessions
  • Complete all tasks assigned by manager
  • Aid guests in locating other areas of the hotel (walk them to destination if possible)
  • Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets
  • Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications

Qualifications

  • Excellent customer service skills
  • Must have strong communication, presentation, training and organizational skills
  • Maintain a professional business appearance, attitude and performance
  • Candidates must be able to speak fluent English
  • Must be able to work a flexible schedule including weekends, holidays, and overnight.

 

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

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Frequently asked questions

Bellperson positions in New Orleans are moderately competitive due to the city's vibrant tourism sector. Candidates with local knowledge and strong hospitality skills tend to stand out, especially in renowned hotels like those in the French Quarter, where guest experience is paramount.

Understanding New Orleans’ cultural hotspots, dining scenes, and event venues greatly enhances a bellperson’s effectiveness. Familiarity with the French Quarter’s unique layout and history allows for personalized guest interactions, boosting service quality and guest satisfaction.

Full-time bellpersons often take on broader duties such as managing guest luggage logistics continuously, coordinating VIP arrivals, and supporting front desk staff. They also attend regular training sessions to maintain high service standards, which may be less frequent for part-time roles.

Strong communication, multitasking, and a polished professional appearance are key. Candidates should be adept at navigating guest needs promptly and possess solid knowledge of local attractions to enrich guest experiences, aligning well with Omni’s luxury service ethos.

Starting as a bellperson at Omni can open pathways to supervisory roles or guest services management. The company’s comprehensive training programs and commitment to internal promotion provide a solid foundation for advancing within hospitality operations.

Yes, Omni emphasizes continuous development through detailed training sessions focusing on guest interaction, safety protocols, and property knowledge. This helps bellpersons deliver consistent, high-caliber service and stay updated on company standards.

The resort fosters a culture of respect, gratitude, and empowerment, which translates to a supportive workplace where bellpersons feel valued. Such an environment encourages teamwork and motivates staff to provide exceptional guest experiences.

Bellpersons in New Orleans typically earn between $25,000 and $32,000 annually, depending on experience and employer prestige. Working full-time at a luxury property like Omni Amelia Island Resort might offer compensation towards the higher end, including tips.

Bellpersons at Omni Amelia Island Resort engage deeply with guests, embodying the brand’s luxury and personalized service. The role demands not just luggage handling but proactive guest engagement, requiring professionalism aligned with high-end hospitality expectations.

Omni’s bellperson role integrates extensive training, a focus on cultural knowledge, and active participation in hotel operations, distinguishing it from more transactional roles. The resort’s commitment to employee empowerment also fosters a more rewarding and dynamic work atmosphere.

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