Senior Manager, Human Resources
Company : Sodexo
Location : Cleveland, OH, 44106
Job Type : Full Time
Date Posted : 9 January 2026
Role Overview
Sodexo is seeking a Senior Manager, Human Resources to support Sodexo’s HR team at University Hospitals located in Cleveland, OH. This position will provide support for the HR Business partner segment, working to drive, design, implement and manage HR programs/ensure compliance with all HR policies and procedures.The ideal candidate will be a team player with a high attention to detail, a proactive mindset, and has the ability to support multiple HR projects. The role requires critical thinking, presentation skills, ability to pivot, effective communication and organization/project management skills, and collaboration across functions.
Under the general direction of a Human Resources Director (HRD) or senior operations position, manages Human Resources (HR) issues for a specific segment of the business. In a Division, this may be a geographic territory, often aligned with a Vice President, Operations. Coaches and counsels management in all areas of HR. Contributes to the design, implementation and management of HR programs. Works to ensure compliance with all HR policies and procedures and local, state, and federal requirements. Participates in the management of various aspects of HR administration including payroll, benefits, records retention, EEO/AA compliance, compensation, and employee relations.
Are You the One?
If you are a Human Resources professional with the ability to develop innovative technical solutions while successfully managing key performance indicators to drive strong business results, this may be the opportunity for you!
Incentives
Full Relocation Package is Included & Annual Incentive Plan!What You'll Do
- Partner with all levels of the organization—from frontline employees to senior leadership—to support HR initiatives and business goals
- Analyze HR data to identify trends in hiring, turnover, promotions, compensation, and diversity, and provide actionable insights to leadership
- Lead talent development efforts including succession planning, talent reviews, and action plans
- Support employee relations through conflict resolution, disciplinary guidance, and performance improvement strategies
- Collaborate with management on planning, development, implementation, and evaluation of HR programs
- Translate employee feedback into strategies that align employee needs with organizational policies
- Evaluate HR program effectiveness and recommend improvements for efficiency and cost-effectiveness
- Design and deliver training programs on performance management, diversity, and hiring practices
- Develop and execute change management strategies to drive adoption and ensure successful implementation of organizational changes
- Embed change management practices into daily operations and support leaders with tools and communication plans
- Influence project success by driving end-user adoption through stakeholder engagement, training, and sustainability planning
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring
- Minimum of 5 years of HR management or generalist experience
- Bachelor’s degree or equivalent professional experience
- HR certification preferred
- Proven ability to influence and build relationships across all levels of the organization
- Strong attention to detail and analytical mindset
- Proficiency in Microsoft Office Suite and HR technologies
Who We Are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & Requirements
Minimum Education Requirement - Bachelor’s Degree or equivalent experience
Minimum Management Experience - 5 years
Minimum Functional Experience - 3 years of HR experience
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Frequently asked questions
A Senior Manager at Sodexo leads change management by embedding practices into daily HR operations, supporting leaders with communication plans, and ensuring stakeholder engagement. This role focuses on driving end-user adoption of new initiatives, crucial in a healthcare setting like Cleveland's University Hospitals.
Leadership in Cleveland's HR senior roles demands strong communication, critical thinking, and the ability to influence at all organizational levels. Proficiency in managing complex employee relations and designing HR programs tailored to local labor laws is essential for success.
This role utilizes HR data analytics to uncover trends in turnover, hiring, and diversity, providing insights that inform strategic decisions. Data-driven approaches help optimize talent development and improve program effectiveness within the Cleveland healthcare market.
Certifications like SHRM-SCP or SPHR are highly valued in Cleveland’s HR management landscape. For Sodexo, possessing these credentials demonstrates advanced expertise and commitment, aligning with their emphasis on compliance and best practices.
Cleveland exhibits moderate competition for senior HR positions due to a growing healthcare sector. Candidates with strong leadership experience and HR certifications tend to stand out, especially for companies like Sodexo serving large institutions like University Hospitals.
Senior Managers in HR hold strategic responsibilities, including coaching leadership, managing compliance, and influencing organizational culture. Unlike generalist roles, they oversee multiple projects and act as a bridge between operations and HR policies in Cleveland’s complex healthcare environment.
Sodexo values diversity, inclusion, and respect, expecting Senior HR Managers to foster inclusive environments and champion employee well-being. The Cleveland role demands proactive collaboration across teams to enhance quality of life for both staff and clients.
Yes, Sodexo offers a full relocation package for this senior HR role, helping candidates transition smoothly. This benefit underscores the company’s commitment to attracting top talent to their Cleveland operations.
Senior HR Managers in Cleveland typically earn between $95,000 and $125,000 annually, depending on experience and education. Sodexo offers competitive compensation with added incentives and a comprehensive benefits package reflecting the role's seniority.
Daily hurdles include balancing compliance with changing healthcare regulations, resolving employee relations issues, and aligning HR initiatives with operational goals. Effective multitasking and strategic thinking are crucial to navigating Cleveland’s dynamic hospital environment.