Greeter / Counter Desk Attendant

Working as a Greeter / Counter Desk Attendant at Bowlero in Des Moines blends hospitality with entertainment, requiring multitasking between guest interaction, equipment management, and point-of-sale operations. The role’s unique focus on bowling and arcade experiences sets it apart from standard desk attendant positions in retail or hospitality sectors.

Strong communication skills combined with quick problem-solving are essential for managing guest waitlists, equipment allocation, and handling cash transactions efficiently. Familiarity with POS systems and basic troubleshooting of bowling machinery enhances performance in this dynamic, guest-facing role.

Yes, many individuals start as attendants and advance into supervisory or management positions, especially in operational or guest service departments. Gaining proficiency in equipment management and customer relations can open doors to roles with increased responsibility at Bowlero and similar entertainment venues.

Besides hands-on experience in hospitality and customer service, employees enjoy perks like free bowling, discounted arcade play, and food & beverage savings. These benefits enrich the working experience in a lively entertainment setting, making the role both enjoyable and rewarding.

Des Moines has a moderate demand for part-time roles in entertainment, with seasonal peaks during weekends and holidays. Candidates with prior hospitality experience or familiarity with local entertainment venues often have an edge in securing positions like this Greeter / Counter Desk Attendant.

While no formal certifications are mandatory, meeting Iowa's minimum age requirement for alcohol service is essential. Experience in customer service or hospitality can be advantageous but is not compulsory, making the role accessible to motivated individuals 16 years and older.

Part-time attendants in Des Moines typically earn between $10 and $14 per hour depending on experience and shift timing. Bowlero’s compensation aligns with local standards, offering competitive wages supplemented by employee perks such as discounted food and free recreational activities.

Bowlero’s emphasis on fun and guest engagement means attendants do more than check people in—they create memorable experiences by assisting with bowling basics, managing equipment, and proactively addressing issues. This brand-driven approach ensures staff contribute to a vibrant and welcoming atmosphere.

Yes, Bowlero attendants often handle specialized equipment like pinsetters and manage league preparations, which may not be common at other venues. Their role merges front-desk customer service with hands-on technical tasks, offering a diverse daily routine uncommon in typical desk attendant jobs.

Des Moines’ traffic is generally light during evenings and nights, making commutes to Bowlero relatively stress-free. Public transportation options are limited, so having personal transport is beneficial, especially for weekend availability when shifts are most frequent.