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Seven Hills Foundation

Residence Director I

Company : Seven Hills Foundation

Location : Worcester, MA, 01603

Job Type : Full Time

Date Posted : 11 January 2026

Overview

Residence Director I

Seven Hills Community Services, an Affiliate of Seven Hills Foundation

The primary objective of the Residence Director is to ensure responsive, effective residential supports to individuals with disabilities and to lead the staff team in creating an atmosphere that places individual respect, dignity and empowerment above all else. This position is responsible for the day-to-day operations of assigned residence with the goal of maintaining and enhancing the quality of program services offered. Requires use of company provided cell phone to ensure effective communication.

Pay: $60612

Benefits for Full-time employees: 

  • Health Insurance: Offered through Blue Cross Blue Shield, with generous company contribution.
  • Enhanced Retirement Plan: 25% - 33% Employer match based on tenure. 
  • Student Loan Assistance: Consolidation, counseling, & limited employer contribution!
  • Discounted Tuition with College & University Partnerships!
  • Tuition Assistance: Reimbursed or prepaid college coursework!
  • Home Mortgage Initiative: Favorable down payment (3-5%), reduced closing costs co-paid by Seven Hills!

Work-Life Balance:

  • Generous Accrued Paid Vacation: 3 weeks in your first year!
  • Vacation Cash-Out Option
  • 3 Paid Personal Days
  • 11 Paid Holidays 
  • Accrued Paid Sick Time

Responsibilities

  • Ensure individuals are treated with dignity and empowered to make decisions about their daily lives and home environment

  • Coordinate person-centered planning, including Individual Support Plans (ISPs), and facilitate regular team meetings

  • Support individuals in financial literacy and management when authorized

  • Maintain accurate and up-to-date Electronic Health Records (EHR), including medical and financial documentation

  • Lead the team in achieving individual and program goals; provide direct supervision and support to staff

  • Conduct regular staff evaluations, monitor training compliance, and facilitate biweekly staff meetings

  • Manage staff schedules, payroll, petty cash, incident reporting, and restraint documentation

  • Oversee the physical condition of the home, ensuring it is clean, safe, and reflective of residents’ preferences

  • Maintain agency vehicles, coordinate repairs, and oversee food storage practices

  • Support residents in exploring talents and personal interests

  • Uphold all agency policies, licensing standards, and confidentiality protocols

  • Promote a positive, inclusive, and respectful team environment aligned with organizational values

  • Complete required trainings, certifications, and participate in professional development

  • Prepare reports and fulfill administrative duties as requested by leadership

  • Perform other duties as assigned by the Area Director or Assistant Vice President

Qualifications

Education & Experience:

  • High School Diploma or GED with relevant experience; BA preferred.
  • Proven record of working with and commitment to people with disabilities; Demonstrated management abilities; Strong communication and organizational skills.

Skills and Knowledge:

  • Basic computer literacy; proficiency preferred
  • Valid Driver’s License & Good Driving Record
  • Medication Administration Program (MAP) certification preferred

Why Join Seven Hills Community Services?

  • Be part of a mission-driven team dedicated to person-centered care.
  • Opportunities for professional development and growth.
  • Create meaningful connections and positively impact lives every day.

Ready to Make a Difference?Apply now to join a supportive, innovative team where you can help individuals achieve their full potential and thrive in their communities.

Thank you for your interest in Seven Hills Foundation!  We value every applicant.  If you experience any difficulty in applying or need assistance, please contact the main office at 508-755-2340.

You can also see an overview of the amazing work our organization does with this video:

https://vimeo.com/344648526

The mission of Seven Hills Foundation is to promote and encourage the empowerment of people with significant challenges so that each may pursue their highest possible degree of personal well-being and independence.

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Frequently asked questions

Worcester's growing commitment to disability services creates steady openings for Residence Director I positions. Candidates showcasing leadership in person-centered care, staff management, and familiarity with local regulations stand out. Networking within community service circles and demonstrating adaptability to local work culture can enhance hiring success.

While a Medication Administration Program (MAP) certification is preferred, Massachusetts employers often value additional credentials tied to disability support and safety compliance. Completing state-endorsed training in residential care or specialized communication methods can significantly increase job prospects in Worcester's community service sector.

A Residence I director typically balances direct supervision of staff with hands-on involvement in day-to-day residence operations. Unlike broader managerial roles, this position demands intimate engagement with individual support plans, fostering resident empowerment, and ensuring adherence to specific health and safety protocols within a smaller home setting.

Developing strong communication, conflict resolution, and staff mentorship capabilities is key. Proficiency in electronic health records, financial oversight, and regulatory compliance enhances leadership effectiveness, positioning candidates for higher responsibility roles such as Associate Director of Residence Life or program management within community services.

Residence Director I salaries in Worcester generally range from $58,000 to $62,000 annually. Seven Hills Foundation offers $60,612, which aligns competitively with local market standards, particularly when combined with their comprehensive benefits package including retirement match and tuition assistance.

Seven Hills Foundation emphasizes person-centered care and empowerment, fostering a culture that prioritizes dignity and respect. The organization also provides extensive support like loan assistance, tuition discounts, and a robust retirement plan, creating a more holistic employment experience compared to typical residential service employers.

They value proactive leaders who champion inclusivity, facilitate clear communication, and inspire staff through consistent coaching and evaluation. The ability to manage operational details alongside fostering a positive, respectful home environment is critical for sustaining high-quality residential support.

Use of company-provided cell phones ensures seamless communication within the team and with individuals served. Additionally, maintaining electronic health records and managing digital incident reports streamline operations, enabling accurate documentation and timely response to resident needs.

Balancing individualized resident care with staff supervision amid regulatory requirements can be complex. Directors should cultivate strong organizational skills, crisis management techniques, and adaptability to changing community needs to effectively navigate these challenges.

Residence I directors actively encourage residents to make decisions about their daily lives, explore talents, and manage finances when authorized. This empowerment approach aligns with Seven Hills Foundation’s mission to promote maximum personal well-being and independence.

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