Risevoic
Greeter/Counter Desk Attendant
Company : Bowlero
Location : Aliso Viejo, CA, 92656
Job Type : Full Time / Part Time
Date Posted : 5 January 2026
Overview
Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!
Applicants must be at least 18 years of age to qualify for a position.
Evening and weekend availability is required at this location.
WHAT OUR GREETERS/DESK ATTENDANTS DO
Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.
A GREETER/ DESK ATTENDANT’S DAY-TO-DAY
- Be friendly and inviting to our guests in person and over the phone
- Manage the waitlist
- Track availability and assign lanes, shoes & other equipment
- Prepare for leagues
- Ring sales at the counter and follow our cash control procedures
- Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
- Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)
- Operate our POS system, central panel, computers, and P/A system
WHAT IT TAKES
- HS Diploma or equivalent restaurant/hospitality experience (Optional)
- Proven success in school/previous job experience
- Excellent telephone etiquette
- Must meet the minimum age required by state law to serve alcohol
PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)
- Free Bowling!
- $1 Arcade Play
- 20% off Events
- 50% off Food & Beverages
WORK ENVIRONMENT/ PHYSICAL DEMANDS:
- Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
The pay range for this position is $17.00 - $18.27 / hr.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package, which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits
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Frequently asked questions
At Bowlero’s Aliso Viejo location, this position blends customer engagement with operational tasks like managing waitlists and equipment tracking, all within a lively entertainment environment. The role requires evening and weekend availability, reflecting local demand for flexible, guest-focused service in a popular leisure spot.
Success hinges on hospitality aptitude, excellent phone etiquette, and multitasking in a fast-paced setting. Familiarity with POS systems and a friendly demeanor help handle diverse guests. Local customer expectations favor staff who create a welcoming atmosphere and efficiently manage bowling lane assignments.
Day-to-day duties include greeting patrons warmly, managing waitlists, assigning lanes and shoes, operating the POS system for sales, and coordinating with maintenance for equipment issues. This mix of guest service and operational support is essential to keep the entertainment experience smooth and engaging.
Team members enjoy free bowling sessions, discounted arcade play, and significant savings on food and events. Such perks not only boost morale but also immerse employees in the vibrant entertainment culture that Bowlero fosters, making it more than just a job.
With a pay range of $17.00 to $18.27 per hour, this role offers a wage competitive for entry-level entertainment and hospitality jobs in Aliso Viejo, reflecting local living costs and the position’s required skills. Performance incentives also add earning potential.
Bowlero’s role uniquely combines customer interaction with entertainment operations, unlike typical desk attendant positions focused solely on administrative tasks. The dynamic environment and responsibilities like equipment management and league preparation create a more engaging workday.
This position builds foundational skills in guest services, cash handling, and team coordination within a busy recreational setting. Exposure to POS systems and event operations equips employees for advanced roles in hospitality, event management, or customer relations.
Positions tend to fill moderately fast due to the area's active hospitality sector and demand for part-time, flexible roles. Candidates with evening/weekend availability and prior customer service experience have an advantage in this competitive local market.
Absolutely. While previous hospitality experience is optional, strong communication, friendliness, and a willingness to learn operational tasks like POS use and lane management are key. Bowlero provides a supportive environment ideal for entry-level candidates.
Bowlero cultivates a vibrant, fun atmosphere, expecting attendants to contribute to guest excitement and operational excellence. This brand identity encourages employees to be upbeat, proactive, and attentive, reinforcing a positive workplace culture centered on entertainment.