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Greeter / Counter Desk Attendant
Company : Bowlero
Location : Santa Clara, CA, 95050
Job Type : Full Time / Part Time
Date Posted : 28 December 2025
Overview
Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!
Applicants must be at least 18 years of age to qualify for a position.
WHAT OUR GREETERS/DESK ATTENDANTS DO
Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.
A GREETER/ DESK ATTENDANT’S DAY-TO-DAY
- Be friendly and inviting to our guests in person and over the phone
- Manage the waitlist
- Track availability and assign lanes, shoes & other equipment
- Prepare for leagues
- Ring sales at the counter and follow our cash control procedures
- Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
- Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)
- Operate our POS system, central panel, computers, and P/A system
WHAT IT TAKES
- HS Diploma or equivalent restaurant/hospitality experience (Optional)
- Proven success in school/previous job experience
- Excellent telephone etiquette
- Must meet the minimum age required by state law to serve alcohol
PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)
- Free Bowling!
- $1 Arcade Play
- 20% off Events
- 50% off Food & Beverages
WORK ENVIRONMENT/ PHYSICAL DEMANDS:
- Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
The pay range for this position is $18.20 - $19.00.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits
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Frequently asked questions
Bowlero’s greeter/counter desk attendants uniquely blend guest interaction with operational tasks like lane assignments and equipment management, creating a dynamic workday. In Santa Clara, where entertainment options are diverse, this role emphasizes friendly service alongside technical coordination, distinguishing it from typical hospitality positions.
Starting as a greeter/counter desk attendant can open doors to supervisory roles in venue operations or guest services. In Santa Clara’s bustling entertainment scene, gaining experience here provides transferable skills in customer engagement and event coordination, potentially leading to managerial positions within Bowlero or other leisure companies.
Friendly communication, quick problem-solving, and multitasking are top skills. Familiarity with POS systems and managing waitlists is essential, alongside a positive attitude to enhance guest experience. In Santa Clara’s competitive market, these abilities ensure smooth operations and repeat customers for Bowlero.
Santa Clara’s vibrant tech-driven community and high foot traffic at entertainment hubs create steady demand for engaging front-line staff. The city’s diverse population also means attendants must be adaptable and culturally aware to meet varied guest expectations at venues like Bowlero.
Positions at Bowlero in Santa Clara offer between $18.20 and $19.00 per hour, aligning with local market rates. This competitive pay reflects the role’s blend of customer service and operational duties, plus added perks like free bowling and discounts enhance overall compensation.
Bowlero fosters a lively work atmosphere by encouraging attendants to engage warmly and assist guests actively. Training on equipment and POS systems empowers staff, while incentives like event discounts and arcade access motivate attendants to contribute positively to the guest experience.
Beyond greeting guests, attendants at Bowlero handle technical tasks such as monitoring pinsetter malfunctions and coordinating lane assignments. This combination of customer service with equipment oversight creates a distinctive role requiring both interpersonal and operational savvy.
Santa Clara’s traffic patterns and public transit options can affect daily commutes. Applicants should consider peak hours and nearby transit routes when planning travel to Bowlero, ensuring punctuality and reducing commute stress in this busy Bay Area locale.
While previous hospitality experience is beneficial, Bowlero values strong communication and a positive demeanor most. Training is provided to familiarize new hires with operational systems, making this role accessible to candidates eager to learn and engage with guests.
Attendants set the tone by delivering friendly greetings, efficiently managing waitlists, and assisting with lane and shoe assignments. Their attentiveness and swift problem-solving enhance guests’ experiences, encouraging loyalty in Santa Clara’s competitive entertainment market.