Greeter / Counter Desk Attendant

During peak hours at Bowlero Petaluma, Greeters efficiently manage waitlists, assign lanes, and maintain smooth guest flow. They balance friendliness with quick service, ensuring visitors get a seamless experience even when the center is crowded, which is key for customer satisfaction in entertainment venues.

Strong communication, excellent phone etiquette, and basic knowledge of POS systems are essential. A Greeter must also be personable and organized to assign equipment and manage leagues effectively, making guests feel welcomed and cared for throughout their visit.

Experience as a Greeter can lead to opportunities in customer service management, event coordination, or operational roles within entertainment venues. Developing people skills and multitasking abilities here sets a foundation for advancement in hospitality and recreation industries.

Petaluma’s vibrant entertainment scene and proximity to larger Bay Area cities increase demand for service attendants, but competition can be tight. Understanding local guest preferences and peak times helps attendants excel, especially in roles involving direct customer interaction.

At Bowlero in Petaluma, this role pays between $17.97 and $19.00 per hour, which is slightly above the U.S. average for similar positions. This reflects the local cost of living and Bowlero’s investment in attracting quality staff for their entertainment centers.

Bowlero fosters an upbeat, dynamic atmosphere that encourages attendants to engage guests with enthusiasm. The company’s focus on entertainment and guest satisfaction means attendants often participate in lively events and enjoy perks that enhance both work and social experiences.

Attendants play a critical role by promptly reporting any pinspotter or pinsetter malfunctions and logging issues for mechanics. This upkeep ensures lanes remain operational and safe, directly impacting the quality of guests’ bowling experiences.

Unlike typical cashier attendants, this role combines guest interaction with operational duties like managing waitlists, assigning lanes, and assisting with bowling basics. This blend requires multitasking skills and an entertainment-focused mindset not always present in standard cashier jobs.

While prior hospitality or restaurant experience can be beneficial, Bowlero mainly looks for strong interpersonal skills and a friendly attitude. The company provides on-the-job training, making it accessible for motivated individuals starting their careers in entertainment service roles.

Candidates should be prepared for an active workplace requiring standing, walking, and occasional lifting. The entertainment setting involves engaging with guests continuously, so physical stamina and comfort in a lively environment are important for success.