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Greeter / Counter Desk Attendant
Company : Bowlero
Location : Fullerton, CA, 92832
Job Type : Full Time / Part Time
Date Posted : 28 December 2025
Overview
Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!
Applicants must be at least 18 years of age to qualify for a position.
Night and weekend availability is required.
WHAT OUR GREETERS/DESK ATTENDANTS DO
Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.
A GREETER/ DESK ATTENDANT’S DAY-TO-DAY
- Be friendly and inviting to our guests in person and over the phone
- Manage the waitlist
- Track availability and assign lanes, shoes & other equipment
- Prepare for leagues
- Ring sales at the counter and follow our cash control procedures
- Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
- Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)
- Operate our POS system, central panel, computers, and P/A system
WHAT IT TAKES
- HS Diploma or equivalent restaurant/hospitality experience (Optional)
- Proven success in school/previous job experience
- Excellent telephone etiquette
- Must meet the minimum age required by state law to serve alcohol
PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)
- Free Bowling!
- $1 Arcade Play
- 20% off Events
- 50% off Food & Beverages
WORK ENVIRONMENT/ PHYSICAL DEMANDS:
- Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
The pay range for this position is $16.50 - $18.00 / hr.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits
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Frequently asked questions
At Bowlero in Fullerton, Greeter / Counter Desk Attendants skillfully juggle welcoming guests with managing waitlists, assigning bowling lanes, and handling point-of-sale transactions. This dynamic environment demands multitasking abilities to maintain a lively yet efficient experience for all visitors.
Yes, Bowlero’s Greeters not only greet guests but also track equipment availability, notify mechanics about pinsetter issues, and assist with basic bowling guidance. This blend of customer service and operational support distinguishes the role from typical front desk positions.
Most candidates need a high school diploma or equivalent, along with strong communication skills and reliability. Prior hospitality or retail experience can be beneficial but is not mandatory, making it accessible for those seeking foundational roles in entertainment.
The role involves standing and walking for extended periods, occasional bending, and light lifting with assistance. This active setting is typical of entertainment venues and requires stamina and comfort in a fast-paced environment.
Fullerton’s vibrant hospitality scene creates moderate competition for front desk roles, boosted by numerous entertainment venues. Candidates with friendly demeanor and weekend availability typically stand out, reflecting local demand and service expectations.
Wages at Bowlero in Fullerton range from $16.50 to $18.00 per hour, aligning competitively with other similar entertainment and hospitality roles in the area, which usually offer between $15 and $18 hourly depending on experience.
Bowlero fosters a lively, guest-focused atmosphere where attendants engage positively with visitors and contribute to a memorable outing. The culture emphasizes teamwork, quick problem-solving, and creating energetic experiences that enhance job satisfaction.
Employees enjoy perks such as free bowling sessions, discounted arcade play, and significant savings on food and beverage purchases. These unique incentives add value beyond standard paychecks and enrich the work environment.
Effective telephone etiquette and a warm, inviting presence are crucial. Attendants must quickly establish a positive rapport, manage inquiries, and handle transactions smoothly to maintain the venue’s welcoming vibe.
During peak seasons or local festivities, Bowlero often ramps up staffing to accommodate increased foot traffic. This can lead to more weekend shifts and opportunities for flexible scheduling, reflecting the venue’s responsiveness to community rhythms.