Greeter / Counter Desk Attendant

At Bowlero, the Greeter / Counter Desk Attendant blends customer engagement with operational tasks like managing waitlists and equipment assignments. Unlike general hospitality roles, this position balances guest interaction with technical duties such as POS operation and reporting pinsetter malfunctions, creating a unique hybrid role in entertainment.

Success hinges on warm communication, active listening, and phone etiquette to welcome guests effectively. Being approachable and patient helps in guiding newcomers through bowling basics while efficiently managing the front counter workflow, ensuring a seamless guest experience in a lively entertainment setting.

This position offers a strong foundation in customer service, operations, and event support, which can pave the way for advancement into supervisory roles or specialized areas like event coordination and facility management within Bowlero or similar entertainment companies.

In Council Bluffs, IA, part-time Greeters or Counter Desk Attendants typically earn between $10 to $13 per hour, reflecting regional wage standards in hospitality and entertainment. This competitive rate aligns with local cost of living and the job’s mix of customer service and technical responsibilities.

Bowlero’s Council Bluffs site is conveniently reachable via main roadways with ample parking for personal vehicles. While public transit options exist, routes may be limited during evening and weekend hours, so planning ahead or carpooling could improve commute reliability for shift workers.

Hospitality roles remain steady in Council Bluffs, especially with entertainment venues gaining traction. The Greeter / Counter Desk Attendant position is sought after due to seasonal spikes and local leisure trends, making it a viable option for part-time work with consistent hiring cycles.

Bowlero equips new hires with hands-on training covering POS operation, equipment tracking, and basic maintenance reporting. This approach ensures attendants are confident managing technology and guest services, contributing to smooth daily operations and enhanced customer satisfaction.

Employees benefit from exclusive discounts like half-off food and beverages and $1 arcade plays, plus free bowling sessions. Such perks foster a fun work environment, offering more than typical hospitality roles by blending entertainment access with workplace incentives.

Applicants must be at least 16 years old, complying with Iowa’s legal requirements for alcohol-related roles. Background checks focus on ensuring a safe, trustworthy environment, especially given the customer-facing nature and cash handling responsibilities of the position.

Bowlero cultivates an energetic, guest-focused atmosphere where attendants are encouraged to create memorable first impressions. The brand’s emphasis on dynamic entertainment means staff often engage in a lively environment, balancing fun with professionalism to enhance guest satisfaction.