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Greeter / Counter Desk Attendant
Company : Bowlero
Location : San Bernardino, CA, 92408
Job Type : Full Time / Part Time
Date Posted : 28 December 2025
Overview
Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!
Applicants must be at least 18 years of age to qualify for a position.
WHAT OUR GREETERS/DESK ATTENDANTS DO
Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.
A GREETER/ DESK ATTENDANT’S DAY-TO-DAY
- Be friendly and inviting to our guests in person and over the phone
- Manage the waitlist
- Track availability and assign lanes, shoes & other equipment
- Prepare for leagues
- Ring sales at the counter and follow our cash control procedures
- Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
- Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)
- Operate our POS system, central panel, computers, and P/A system
WHAT IT TAKES
- Must have weekend and night availability
- Knowledge of bowling preferred
- HS Diploma or equivalent restaurant/hospitality experience (Optional)
- Proven success in school/previous job experience
- Excellent telephone etiquette
- Must meet the minimum age required by state law to serve alcohol
PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)
- Free Bowling!
- $1 Arcade Play
- 20% off Events
- 50% off Food & Beverages
WORK ENVIRONMENT/ PHYSICAL DEMANDS:
- Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
The pay rate for this position is $17.50 / hr.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits
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Frequently asked questions
On bustling evenings at Bowlero, attendants prioritize efficient lane assignments and waitlist management, ensuring guests receive prompt service. Strong multitasking with POS systems and clear communication with mechanics helps maintain smooth operations in the lively entertainment environment.
Success hinges on friendly guest interaction, basic bowling knowledge, and handling equipment assignments. Familiarity with local customer preferences and weekend availability also enhances performance, reflecting San Bernardino’s active nightlife and family-friendly entertainment culture.
Starting as a greeter offers exposure to customer service and operations, paving the way for roles like shift supervisor or floor manager. Gaining proficiency with POS systems and event coordination can accelerate advancement within Bowlero's dynamic entertainment business.
Employees aged 18+ can legally handle transactions involving alcohol, an integral part of Bowlero's food and beverage services. This age requirement also aligns with state laws, ensuring compliance while maintaining a safe, responsible venue in San Bernardino.
Bowlero rewards its Counter Desk Attendants with free bowling sessions, discounted arcade play, and substantial savings on food and events. These benefits enrich the workplace vibe, fostering employee engagement within the entertainment sector.
Bowlero offers $17.50 per hour, which is competitive compared to similar hospitality roles in San Bernardino. This rate reflects the local cost of living and the entertainment industry's standards, providing a solid entry wage for part-time or full-time workers.
Bowlero emphasizes a vibrant guest experience with responsibilities like lane assignments and equipment management, plus involvement with league preparations. Unlike typical desk jobs, it blends customer service with operational tasks unique to bowling entertainment venues.
High weekend foot traffic demands quick waitlist updates and lane turnovers. Coordinating shoe and equipment availability while maintaining a welcoming atmosphere can be challenging but rewarding, especially during league nights and special events.
Attendants promptly report equipment problems to mechanics and log them, ensuring swift repairs. This collaboration minimizes downtime and enhances guest satisfaction, highlighting the teamwork essential in Bowlero’s fast-paced entertainment settings.
Given San Bernardino’s spread-out layout, many rely on personal vehicles for timely weekend and night shifts. However, some public transit options exist, though they might not align well with late hours, making car commute generally preferable.