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Food Operations Manager 3 - Patient Services
Company : Sodexo
Location : Cincinnati, OH, 45229
Job Type : Full Time
Date Posted : 4 January 2026
Role Overview
Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day!
Sodexo is seeking a Food Operations Manager 3-Patient Services for Cincinnati Children's Hospital located in Ohio. Consistently ranked as one of the best Children's Hospitals in America.
Sodexo offers a range of services to healthcare facilities, including food, nutrition, environmental, facilities management, healthcare technology management, retail, and patient experience services. Employees at our healthcare sites play a crucial role in enhancing patient experience and well-being
What You'll Do
- evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction
- oversee Sodexo’s Patient Dining Program and daily meal rounding inclusive of service recovery
- collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience
- successfully coordinate all required tasks through subordinate managers, supervisors and frontline staff
- deliver high quality food services including retail, catering and patient meal management operations
- achieve company and client financial targets and goals
- develop and maintain client and customer relationships (i.e., comfortable in c-suite settings where communication skills are imperative when serving as top level site management)
- develop strategic plans
- ensure HACCP, regulatory and standards compliance
- have daily interaction with patients, their families and clinical team to ensure patient satisfaction
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring
- have a work history demonstrating strong employee engagement leadership skills, as well as previous supervisory experience and the ability to work collaboratively
- have culinary production experience and a strong background in safety and sanitation compliance
- can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service
- are enthusiastic and confident
- ability to drive employee success to enhance the value of the food and nutrition team I
- prioritize tasks and exhibit flexibility to take on additional responsibilities as needed
Who We Are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & Requirements
Minimum Education Requirement - Bachelor’s Degree or equivalent experience
Minimum Management Experience - 3 years
Minimum Functional Experience - 3 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.
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Frequently asked questions
In this position, driving patient satisfaction involves coordinating high-quality meal services and collaborating with clinical teams. The role is pivotal in enhancing patient well-being by ensuring food service aligns with healthcare standards in a top-ranked children’s hospital environment.
Key differentiators include strong leadership in employee engagement, expertise in culinary production, and mastery of safety compliance. This role demands strategic planning abilities and effective communication with clinical and executive teams to deliver outstanding patient-centered food operations.
Daily tasks involve supervising meal rounding, managing patient dining services, overseeing staff performance, and maintaining regulatory compliance. This dynamic role requires balancing operational priorities while fostering collaboration between food service and clinical departments.
Cincinnati’s healthcare sector shows steady demand for experienced food operations managers, especially in hospitals. Competition is moderate, with employers favoring candidates who combine culinary expertise and managerial skills tailored to patient services.
Certifications like ServSafe and HACCP compliance carry significant weight locally. Additionally, a bachelor’s degree or equivalent experience in food service leadership enhances candidacy, supporting regulatory adherence and patient safety priorities common in Cincinnati healthcare facilities.
Sodexo emphasizes integrated services beyond food, including environmental and patient experience management. Their approach fosters leadership roles that extend into interdisciplinary collaboration, elevating this position within their Cincinnati hospital operations team.
Sodexo offers tuition reimbursement and growth opportunities, encouraging professional development. Managers gain exposure to diverse healthcare service areas, enabling skill expansion and leadership progression within a global organization committed to employee success.
Based on market data, salaries typically range from $65,000 to $85,000 annually, depending on experience and education. This aligns with hospital food service management norms in Cincinnati, balancing competitive compensation with comprehensive benefits.
Yes, combining culinary expertise with proven leadership is crucial. Managing food quality while leading teams ensures operational success and compliance with healthcare standards, critical for meeting patient and regulatory expectations.
Effective communication is essential to synchronize food services with patient care plans. This liaison role helps tailor meal programs to medical needs and fosters a patient-centric atmosphere, enhancing overall hospital service quality.